Homy Residence — Hotel in Hong Kong

The reviews were great on the other websites I checked.... but great for what? This is my 3rd hotel and what a let down. My first one was in Hong Kong Island /Tin Hau, second one, my favorite in Tsim Sha Tsui, both great 4 star hotels for less than what I paid for Homy residence. The area of the hotel is good, near some attractions, steps away from public transport. The noise insulation from the road is poor, the room itself is feeling old, very few plugs for your electronics. No fancy soap or fancy anything for that matter. On the plus side the place is clean, spotless linen and towels, spacious, plenty of closet space and has a kitchen area with 2 plates!!!!!. The bed leaves a lot to desire, way too firm, you can feel the springs and the pillows were horrible, I used the towels from the bathroom to make a makeshift pillow. The A/C barely cools down the room, mostly a fan. In the morning the smell of food coming from the ventilation fan in the bathroom was overwhelming. It was mostly quiet at night but if you have neighbors you will hear everything... mine, a couple with a young child were singing the theme song from Titanic - LOL- was kinda funny but also glad it only lasted 30 min. Also strange they have the Tripadvisor sticker on the door.... how? I'm one of the first person to review them!?!? Great restaurant at walking distance is Manakamana the Nepali/Indian restaurant (they are moving to 107 temple street in December just a few shops down from their present location) food is incredible, 10 times better than the street food you will, find on Temple street and of course Mammy pancake at the end of the market for the the egg puffs. Check my other reviews before you book, personally I feel that I was deceived by the 4 star class hotel which it's definitely not (HK 3 stars/US 2 stars at best). After 2 restless nights I decided to book another hotel, the idea of another sleepless night before the long flight home was unbearable . FYI...I enjoyed the area of Hong Kong Island better than Kowloon , it has better restaurants and is more cosmopolitan but everything is so close via buses,metro or even ferries that where you stay isn't a big deal maybe even stay further out for a great hotel for 1/2 the prices near the center. Also 12 days in HK and no real issues with protestors, some early metro/buses closure (10pm ish) and a few lines were close because of vandalism. I recommend to download the MTR app to keep up with the...

It is the  ex-Chi Residences 279.

Provided very limited amenities and the quality was far below average (spotted towels).  "Sudden hot and sudden cold" shower and stuck toilet bowl despite the fix.

Fixtures and furniture are dated too.  The only CP is the spaciousness of the bedroom.

I had a rather poor experiences with the staff, Victor.

When I needed extra mugs.  I asked for permission and took from the lounge.  He then requested the mugs to be returned on last day.

When I returned the loan umbrellas  (folded) at the front desk, he requested to drop at the ground level (entrance).

On last day, when I again requested him to hire a taxi, he simply answered "no need, hire one on the street" and did not even bother to assist with the heavy luggage.  When I requested again to use the "Flintstone" lift, he again simply answered, 'use it" and even commented that "Homy Residence is not a 5 star property".

I am utterly disappounted with his laziness and blunt attitude (he preferred to yawn at the front desk).

As per the reviews (5 stars!), I had expected a much customer oriented services.  Or I...

My stay at Homy residence felt like being in a private holiday apartment. The team is very friendly, supportive and welcoming. The unit is spacious, very bright with large windows, ideal for observing everyday street life, and I personally really love the wooden floorboards – they make the feel very 'homy'. The bed was super-comfortable and there is everything you need – however bringing some personal items for a longer stay might make it even more pleasant: e.g. the sofa is covered with plastic (hygienic, but nicer to bring a personal piece of cloth to put it on), also shower gel and soap are provided but I bet you find something nicer in your luggage. Bathroom, linen and towels were spotless, though the apartment had some natural wear and tear which might be a bit disturbing on first sight, but the advantages quickly make up for it. There is a microwave, fridge and even a freezer (finally I could keep a tub of ice-cream in overnight!) And it took me a while to discover the power outlets under the curtains…|I just booked again, also because of the convenient location, very...