Casa del Pozo Boutique House — Hotel in Cartagena

Unfortunately I don’t quite understand why this hostel has such a high score. I do believe that this is not a boutique hostel and the name is a bit misleading. What I liked: -breakfast (you get a juice, fruits and get to choose between different egg dishes, pancakes, etc) -staff: very friendly and relaxed -common area: really calm and relaxing but way too small for the amount of guests in the hostel -cleanliness: the hostel was very clean, you could constantly see the staff cleaning bathrooms, common area etc. -the cat Stella -location

What I didn’t like: -the dorm size: we stayed in a 6 bed dorm and it was just way way waaaayyyy too small for 6 people. If 2 people decided to get up at the same time, there was no space. If you want to get something out of your locker and some one else wants to get up, there is no space. Just trying to pack your luggage at the end was a challenge. No individual light in the beds, not enough hooks for towels. The room size would even be difficult for a 4 bed dorm in my opinion. Since the place claims to be “boutique” we expected something a bit fancier. -bathroom: 3 showers for each sex in the whole hostel, 2 of which were more like gym/pool showers- no hooks for towel, nowhere to put your clothes so you have to jump to the changing room once your done, really inconvenient -luggage storage: they store your bags in the netflix room that is open 24/7 and can be accessed by all the guests.

I’ve stayed in Cartagena before and to be honest I wouldn’t go back to...

Disappointing experience. Not sure why the reviews are good. To start the rooms are the most cramped dorm rooms I’ve been in so far, it makes navigating the room with others inside nearly impossible. The lockers are also super small and inconvenient. The bed sheets do not stay on the mattress with the sheets all having lots their elastic. The shower doors are super stiff, I got stuck in multiple times. The pool is absolutely tiny and full of bugs. |As for the AC they keep the remotes at the desk and won’t let you turn up the strength so it was essentially useless, the rooms don’t have a single breeze so every night I stayed there, it was unbearably hot. The fan was also broken. |The breakfast was also super disappointing, it says breakfast included but you actually have to pay extra to get a proper meal. E.g. the pancakes come with no toppings at all, if you want maple syrup or fruits or bacon it’s all extra. |Finally to top it off, the staff is all super rude. Not welcoming at all, seem super annoyed anytime you ask them anything, and very unhelpful. |The only redeeming thing about this place is the location...

Disappointing experience. Not sure why the reviews are good. To start the rooms are the most cramped dorm rooms I’ve been in so far, it makes navigating the room with others inside nearly impossible. The lockers are also super small and inconvenient. The bed sheets do not stay on the mattress with the sheets all having lots their elastic. The shower doors are super stiff, I got stuck in multiple times. The pool is absolutely tiny and full of bugs. |As for the AC they keep the remotes at the desk and won’t let you turn up the strength so it was essentially useless, the rooms don’t have a single breeze so every night I stayed there, it was unbearably hot. The fan was also broken. |The breakfast was also super disappointing, it says breakfast included but you actually have to pay extra to get a proper meal. E.g. the pancakes come with no toppings at all, if you want maple syrup or fruits or bacon it’s all extra. |Finally to top it off, the staff is all super rude. Not welcoming at all, seem super annoyed anytime you ask them anything, and very unhelpful. |The only redeeming thing about this place is the location...