Hotel Playa Club — Hotel in Cartagena

I was very please with this Hotel. I read mixed reviews so I decided to write about my stay at Hotel Playa Club. I was very please with the hotel. We stayed 5 nights and did not had any problems. It's a very affordable hotel for those who are budget conscious travelers like me. It is a bit outdated and a tad tired, but very clean. Our room and bathroom were very clean. The cleaning lady did a great job every day. The room is a bit small with just the very basics: Closet with hangers, safe, TV and a mini refrigerator which to me was a plus. The bathroom the same , basics toiletries and towels that to me were a tad small. The bed was kind of small eventhough we booked a full size. Firm mattress , too firm for my taste, but I was able to get a full night sleep. The Aircondition worked quietly, but worked hard to keep up with Cartagena's heat. It kept the room confortable. One tip: if you keep the bathroom door closed , the room will stay cool. This Hotel has a cozy and shaded pool area in the courtyard. You have easy access to the beach ( just cross the road). Sitting at the pool you can see a beautiful sun set every afternoon. While.on vacation I do not spend a lot of time at the hotels, so this hotel wa perfect for us. Is convineintly locate near many good restaurants of all budgets. It is a short 20 - 25 minute taxi ride from the airport and 15-20 minutes from the Walled City and most of the historical sites. We spent somewhere around $4 -$6 dollars one way from most sites ( not to playa Blanca, is a lot farther). We felt very safe walking around even at 2 am. The entire staff was very friendly and helpful, always smiling and attentive. Juan( I think that was his name) at the door would have a taxi ready for us in short notice, even at 3 am during our departure. The accommodations were about 3 stars and the...

Absolutely horrible. Everything about this hotel was disgusting. To begin we had no blankets and when we asked the front desk they got annoyed at us for asking. We then woke up the next day to a not so good breakfast and decided to continue skipping breakfast the rest of our stay which was unfortunate. The walls are also paper thin and you can hear everything that goes on which is very uncomfortable. Overall we weren’t very pleased from the get go but we thought to ourselves it’s a place to sleep and shower so whatever, but no. Housekeeping never came to clean our room one day which i honestly didn’t necessarily care about but i really did need clean towels, when i asked for new ones at the front desk they did nothing to help me. We also woke up every single night due to noise throughout the hotel. One night in specific there was a room partying until 4am which the hotel did nothing about. And I can’t say the entire staff is unpleasant because there were a few nice folks but for the most part they were all quite rude. At one point I went downstairs to the bar area to buy a bag of chips, when I didn’t have exact change the woman behind the bar laughed at me and rolled her eyes at me for even suggesting she break the bill i offered her. I decided to leave the bag and walk away. If you’re looking for unpleasant staff with terrible costumer service skills and a place that constantly reeks of cigarettes and weed all night with no “quiet hours” go for it. Otherwise do yourself a favor and don’t stay here. Easily the worst hotel I've...

This hotel is absolutely awful! Any hostel I have stayed in across Europe or Asia would be rated far superior to this property. If you travelled in the US this would be compared to an old rundown motel. The property boasts being near the ocean, and it is but the view is barely there, the beach is not what we were expecting sand and water are dirty, you need to travel to one of the islands to have Clear water. The property itself had holes in bathroom tiles, burn holes in the bedsheets, you only get one thin sheet, one mattress was super firm while the other was like sinking in a deflated balloon. There were ants and roaches in our room, after killing one of the cockroaches roaches we left it dead on the floor, housekeeping came in the next morning made the bed but left the roach! Breakfast is not very good but if all you want is bread and coffee you’ll be okay, however they also offer runny eggs. Our room was very cramped and did not even have enough space for us to open our luggage even though we were only two travellers. The furniture is worn and outdated. There was zero evidence of any Covid or sanitation precautions. The only somewhat nice thing is warm water in the shower, although the bathroom is so cramped you can’t comfortably shower and dress or simply use the toilet, and the AC worked which you won’t find in many...