HI Hostel Dubrovnik — Hotel in Dubrovnik

I reserved a room with two beds in July by phone because of the error that was occurring during online reservations. Two months later, when my friend and I arrived at the hostel, we were faced with the fact that the RESERVATION on my name DOES NOT EXIST, eventhough I confirmed our arrival the day before. So, we were stood up in the middle of the night, in the middle of tourist season - which means all the hostels and private accomodations are full – but Ms. Martina Krmek, the manager, did't see that as a problem. Moreover, she was offended when we called her that evening. The receptionist recommended us an alternative hostel that was his friends'. Hostel will cost you a little more but at least they have two beds available, he said. Since he didn't gave us accurate information about the name or the adress of the hostel (he didn't know it, as he said), we were wandering the streets of Dubrovnik while trying to find some accommodation. When we finally arrived at that reccomended hostel we found out that price is a lot higher than at Youth hostel, service is a lot worse than described by the receptionist (who actually just wanted to get rid of unsatisfied clients) and we could stay only one night! To conclude, I DO NOT RECCOMEND Youth hostel TO ANYONE, unless you are ok with rude staff and bad service. It's such a shame that Croatia's most popular destination still has staff without emphaty, or at least adequate organizational skills and effective communication. Sad, rude and...

Rooms are clean. Couple of issues listed down: They sell 4 bed dorm but actually put extra 5th bed. Should be transparent while selling Blankets provided are barely 5 ft in length, suitable for kids not adults. Far from old town, but you won’t find anything near old town in this rate This hostel doesn’t let you use kitchen , provides just one fridge for 30 plus rooms and each room has multiple beds. And one microwave No hooks for hanging jackets , no side bench, just one common extension with 3 points for 5 beds No hot water in wash besan Despite empty rooms , they allocated beds in our room (which is not wrong but could have allocated beds in different rooms as availability is there) Serve breakfast for 6.5 euro and provide bread and butter ....

We entered to a lovely greeting from the man at the front desk. This hostel is quite big, we were on the 2nd floor which you access by stairs. We were in a room of 4 which was a good size and included some chairs and a table. You have to make the bed yourself, which is no problem. The nights sleep was good, made better by having aircon to keep you cool. There are multiple showers and toilets which are cleaned to a good standard. You can purchase a day bus ticket for only 4 euro at the hostel which is a very good price. The location of the hostel is a 20 minute walk but the bus is easy to get and is only one stop. There is also the chance to get breakfast for about 5 euro at the hostel but we didn’t take this up so can’t comment on it. All in all...