Hotel Artemis — Hotel in Prague

Extremely disappointing venue, to the extent that I would call its supposed four-star rating borderline fraudulent.||||Upon arrival, I was greeted with a broken lamp, a damaged window latch and dirty towels in my room, with an empty and loud old mini-fridge cosplaying as the "minibar." To echo other reviews, the furniture is indeed old, with surface-level damage, but of good quality. I can't say the same of the cleaning services, which were extremely disappointing throughout. In general, the staff was discourteous and had a poor grasp of English, showing little interest in good customer service. (Speaking of which, there is no room service whatsoever to speak of.)||||All these Olympik hotels are really the same one large entity, and the separate ones don't all have their own amenities - Artemis itself is literally just a set of rooms in its own smaller building (and a small breakfast place), with a sign helpfully pointing you to the lobby of one of the other hotels for checking in and checking out. This leaves the residents of Congress and Artemis the same solitary restaurant for lunch and dinner in the original, more decrepit hotel. Labeling the café with no cooked food as a "restaurant" on the website feels dishonest at best and fraudulent at worst.||||As other reviews also can attest to, the actual restaurant is really bad, with a shockingly tiny selection of universally poor-tasting food. (Amusingly, the courier for the dinner I had delivered on the second day of my stay also brought a meal for someone else in the same hotel, so, clearly, I wasn't alone with my culinary disappointment.) There is also no way to pay by card in either the café or the restaurant, which I find unacceptable in 2024.||||As positives, best I can come up with is how spacious the room was. For the first few days, I also wanted to praise the speed and stabilty of the internet, but that also took a nosedive on Monday, when I assume a new set of visitors had arrived.||||Add all this to the fact that the hotel is located on a less-than-attractive part of Prague, and there remains little reason to choose it: if you are looking for nothing else than a place to sleep, it gets the job done, but for that alone, the rooms are prohibitively expensive and the service quality is poor. At its normal price point, I would not recommend any of the Olympik hotels under any...

Extremely disappointing venue, to the extent that I would call its supposed four-star rating borderline fraudulent.

Upon arrival, I was greeted with a broken lamp, a damaged window latch and dirty towels in my room, with an empty and loud old mini-fridge cosplaying as the "minibar." To echo other reviews, the furniture is indeed old, with surface-level damage, but of good quality. I can't say the same of the cleaning services, which were extremely disappointing throughout. In general, the staff was discourteous and had a poor grasp of English, showing little interest in good customer service. (Speaking of which, there is no room service whatsoever to speak of.)

All these Olympik hotels are really the same one large entity, and the separate ones don't all have their own amenities - Artemis itself is literally just a set of rooms in its own smaller building (and a small breakfast place), with a sign helpfully pointing you to the lobby of one of the other hotels for checking in and checking out. This leaves the residents of Congress and Artemis the same solitary restaurant for lunch and dinner in the original, more decrepit hotel. Labeling the café with no cooked food as a "restaurant" on the website feels dishonest at best and fraudulent at worst.

As other reviews also can attest to, the actual restaurant is really bad, with a shockingly tiny selection of universally poor-tasting food. (Amusingly, the courier for the dinner I had delivered on the second day of my stay also brought a meal for someone else in the same hotel, so, clearly, I wasn't alone with my culinary disappointment.) There is also no way to pay by card in either the café or the restaurant, which I find unacceptable in 2024.

As positives, best I can come up with is how spacious the room was. For the first few days, I also wanted to praise the speed and stabilty of the internet, but that also took a nosedive on Monday, when I assume a new set of visitors had arrived.

Add all this to the fact that the hotel is located on a less-than-attractive part of Prague, and there remains little reason to choose it: if you are looking for nothing else than a place to sleep, it gets the job done, but for that alone, the rooms are prohibitively expensive and the service quality is poor. At its normal price point, I would not recommend any of the Olympik hotels under any...

So the good points... the hotel Artemis rooms are very good - large and clean with plenty of storage.||Coffee machine in the room (Nespresso pods).||I found the cleaner to be friendly and efficient.||Although lunch and dinner have to be taken in the adjoining Hotel Olympik Congress, the Artemis has it's own breakfast room which is quiet and clean. The breakfast is average.||||The not so good points... the temperature of the room was too high (in February) - it made no difference if I kept the window open, or closed it and turned the Aircon down to 16° - the temperature in the room stubbornly remained at 24.5°.||The only channels on the TV were in Czech. I know I was in the Czech Republic, but a hotel catering for international tourists should really have at least a couple of English channels.||No kettle in the room. The coffee machine can dispense hot (but not boiling) water (in various and undeterminable amounts). You don't always get proper teabags when the room is serviced - it's pot luck.||||The bad points...||Most of the staff were not very cheerful at all.||I confess to being a fussy eater, but even so, for a four star hotel, the lunch and dinner offerings were truly woeful.||Bread and rolls on offer, but no butter to with them. The meat offerings were labelled simply with a picture of a pig, a cow, a chicken or a sheep. Sometimes it was clear by looking what part of the animal was on offer, other times not at all (bull's privates? Horses hooves? Who knows!). Occasionally it tasted okay, but mostly was flavourless and dry. The non-meat offerings were unlabelled.||Never mind, surely I would be able to wash the food down with the finest drinks the Czech Republic had to offer... Oh no - only water included with lunch and dinner! And at €15 per meal! Awful (and you can't pay for meals by card - cash only!).||Thankfully there are a few decent restaurants within walking distance, eg Pho14 for cheap and decent Vietnamese, the Georgian restaurant just round the corner, and The Curry House (my favourite) ten minutes...