Hotel Casa Gardenia — Hotel in San Juan

The hotel is located in Centro de Historico, and within walking distance of most tourist attractions in the area. It was recommended to me by my tour guide, and it did not disappoint!||The owner and staff here are so friendly and helpful! We had arrived just a little after 5pm on a Saturday, and it was right after the power was cut off (country wide daily scheduled power outage). The battery on our phones were running low after after flight, and friends that we met in Galapagos the week prior was staying in another area where there was electricity. We were nervous to walk down to the square to meet them, as it was starting to get dark (and there were no street lights due to the power outage), don't speak Spanish, and generally not oriented with the area. Enrique offered to walk down to the square with us, and made sure we were ok before leaving. The next morning, we were feeling affects of the altitude, and he got us coca tea, and advice on what to do to help us acclimatize.||Andre was friendly, offered us water before us heading out. Made sure we got something to eat every morning. There was always fruit, bread, and cook to order eggs and ham! He was extremely apologetic for the power outage, but it was to no fault of the hotel! He provided a portable lamp so that we would have a source of light at night.||Cynthia was also very friendly and helpful, and helped us arrange airport transfer at the end of our trip, and even got the driver to come earlier when we were ready to go. ||Overall, we were very happy with our stay at Hotel Casa Gardenia! Everything was clean and tidy. Service was amazing. The hotel has floor to ceiling windows that overlook Quito, and it's an amazing view! Wifi was fast (when the power was on. Would...

The hotel is located in Centro de Historico, and within walking distance of most tourist attractions in the area. It was recommended to me by my tour guide, and it did not disappoint!

The owner and staff here are so friendly and helpful! We had arrived just a little after 5pm on a Saturday, and it was right after the power was cut off (country wide daily scheduled power outage). The battery on our phones were running low after after flight, and friends that we met in Galapagos the week prior was staying in another area where there was electricity. We were nervous to walk down to the square to meet them, as it was starting to get dark (and there were no street lights due to the power outage), don't speak Spanish, and generally not oriented with the area. Enrique offered to walk down to the square with us, and made sure we were ok before leaving. The next morning, we were feeling affects of the altitude, and he got us coca tea, and advice on what to do to help us acclimatize.

Andre was friendly, offered us water before us heading out. Made sure we got something to eat every morning. There was always fruit, bread, and cook to order eggs and ham! He was extremely apologetic for the power outage, but it was to no fault of the hotel! He provided a portable lamp so that we would have a source of light at night.

Cynthia was also very friendly and helpful, and helped us arrange airport transfer at the end of our trip, and even got the driver to come earlier when we were ready to go.

Overall, we were very happy with our stay at Hotel Casa Gardenia! Everything was clean and tidy. Service was amazing. The hotel has floor to ceiling windows that overlook Quito, and it's an amazing view! Wifi was fast (when the power was on. Would...

We loved Casa Gardenia, especially the kindness and friendliness of the family proprietors. We had a morning checkout prior to a midnight flight back to the US, but when I felt ill later (altitude plus maybe some suspect shrimp at dinner), they lent me a room, gratis, to lie down in all afternoon while the others went out in search of the Basilica and artisanal chocolate. ||Throughout our stays (we were here two weeks earlier on our way to the Galapagos), they were friendly, welcoming, and helpful. Before our arrival, they offered to arrange for transport to and from the airport, and our taxi driver was both friendly and totally reliable.||The hotel itself is an attractive mixture of a newer interior in the partial shell of an older building, with views over the historic part of Quito from an open-air deck and the breakfast area. They serve a generous breakfast: fresh fruit, eggs, juice, rolls, and a side plate with olives, ham, and cheese. Cereal and milk are available, and of course coffee and tea.||We would absolutely stay there again if we revisit Quito.||Note: I wrote this same review for Expedia, but I think I accidentally clicked "one star" for ecofriendlyness as I exited. I'd give them five stars...