I had the worst experience in this hotel because of the receptionist. First we had kept few of our bags in storage room. When we first check in the owner saw our luggages and how many people we were he didn’t had any problems and didn’t complain. Next day we brought the rest of our bags from the storage and the lady receptionist said were you will put the bags and she went and check the room . She said you cant put the bags inside the room because you will broke the elevator because we are kuwaiti! And when we told the owner and the lady why your saying that they said before some Kuwaiti came and broke the elevator. We told them why your judge someone act with the whole nationality. They said no no they were Brazilian. We told them we can broke the elevator with one bag or with few it doesn’t matter how many bags. They said if you want to keep the bags in the hotel rent a room for €400 just of the bag for 1 night ! Or keep them in the storage. We are leaving on first of January and the storage will be close how we will get our stuff??!! They said ok keep them one night in the storage and one night with us . We paid to keep the luggage only for few hours; 30 decmeber @6 pm and took them on 31 december at 8 am, then we kept it at the hotel. The owner told the lady to keep the luggage in the storage room of the hotel she refused but when we told them we are leaving on first of January and everything is closed the owner said ok. We checked the storage room it was empty. The owner was friendly but the lady wasnt. She was rude and judgmental and said why you need all these stuff even if you travel by train they wont allow you to have all these bags with you. The funny thing we came by train and the train didn’t had any problem. Also, she was laughing on our stuff and making fun of it. We were traveling with kids she said either you keep them in storage or...
Read moreI was at this hotel for 2 nights with my brother and we really enjoyed it. Overall, we had a great experience and the receptionist was incredibly helpful. I went there 12 pm and was really stressed because i had not found a hotel to stay in and it was fashion week in paris but the receptionist in this hotel got us a room and we waited just one hour and got it. The receptionist did everything he could to help us and we are very grateful for that. There were not many hotels in this area that actually cared to help us except from this hotel. It was even cheaper than i expected for booking the same day and for being 10 minutes walk to arc de triumphe.
The room is obviously not that big but that makes sense because the hotel is affordable. It is near to arc de triumphe, you can walk 5-10 minutes to get there with google maps. The room is okay and comfortable and totally good for the price and understandable. This is a good hotel/room to be in for some days, or at least that is our...
Read moreThe rooms are nice and clean. Ours - a family room - was nice but very warm (no AC). It was indeed very warm and sunny that day, the room being on the last (6th) floor just under the roof probably doesn't help, and 4 people being in the room made it worse. You can open the window but the configuration of the city, even if the room doesn't face the street, you will hear mopets and honks resounding.
The people behind the counter were nice (both the man in the evening and the blonde girl I saw mentioned in other reviews).
The breakfast was claimed "exceptional" on the hotel's website, well, it does the job but it's clearly not over the top.
The location is okay. Not super close from the underground but there are plenty of restaurants around, and walking a bit to see and feel the city is actually nice, especially given this district of Paris is...
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