Stayed here for 2 nights as a group of 6 sharing 3 rooms to celebrate a special family birthday . Despite emailing them directly well ahead to not mention the other guests in the group at check-in ,who were arriving separately, they had not bothered reading the email and totally spoilt the surprise for my husband by immediately mentioning the group booking! I found this very unprofessional. The hotel is in an incredible location and that in itself gives it 3 points . The rooms are very small but we knew that on booking from previous reviews and was perfectly ok as we knew we’d spend little time in the rooms . The bathrooms on first look seemed modern if small but we soon realized the shower screen was filthy with black and green mould all along the bottom and up the hinge side plus a lot of black mould on the tiles and limescale. This is purely down to poor housekeeping . We did not have breakfast at the hotel so cannot comment on this . One other point after we’d checked out we left the hotel only to be called back about when we were going to pay when in fact we’d paid in full in advance through Agoda , they should have checked all this When we handed back the keys. As a base for sightseeing it’s brilliant, friendly staff but very basic no...
Read moreUpon arrival the staff member was not welcoming and rude, which for us was surprising, even for a big city like Paris, since it’s a hotel and a certain level of professionalism and hospitality is expected. ||As others have mentioned the location is amazing. Close to metro, luxembourg garden, short walk to |Notre dame and the latin quarter. The room is extremely small (barely any space to move, yet they squeeze two absolutely unnecessary chairs in as well making matters worse) and there are not enough electrical outlets (there were 3 outlets in the room, but only 1 that worked.) Bathroom cleanliness was lower than I have ever seen in a hotel for this price. Breakfast was ok but you could find far better nearby if you’re not looking for convenience. We stayed in June and it was hot, thankfully we can say the AC worked very well as long as you make sure you’ve turned it on properly. ||Overall we would not recommend this hotel unless you are strictly looking for a prime location. We wish we had spent more time searching for other options as for the price we...
Read moreHotel staff are incredibly nice! Very kind people. Room was tight but I expected that and it was totally fine for us. Elevator barely fits 2 people with bags. Everything was clean and no complaints. Location is amazing!!
My only issue is how much noise and sound there is. You will hear the person next door coughing very clearly.
Worst part was the construction next door. Literally a jack hammer on the other side of my wall at 7:am. It was horrible. Luckily we left early most days but on the 2 days we slept in a little, it was incredibly disturbing. Hammering, drilling and jack hammering non stop. Not possible to sleep at all. This is not the hotels fault since it was another building.
I did mention this to the staff which somewhat just brushed it off. I wish they offered another room on a different floor that wasn't having work done on the other side of the wall.
If no construction, i would come back. But that's impossible to plan so probably...
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