Tiflis Hotel — Hotel in Tbilisi

Advantages:- 1)5min walk to the Marjanishvili metro and main road. 2)Staff at the hotel know english(not all). 3)They clean the rooms everyday and maintain the place(I want to believe, they are trying to do their best). 4)Rooms are neat and mainly have what you need(combined shampoo and body gel, soap, tumbler and toilet paper, hair dryer, towels, water bottles for the first day only, 2 glasses, slippers and a vault). 5)Their WiFi is good and their heaters keep the room extra warm. 6)They have breakfast and I believe also room service till a certain time. 7)They have airport transfer. 8)Their check-in and check out is quick, no waiting.

Disadvantages:- 1)The hotel is located inside, it may be difficult to find and unless the club next door opens up their security gate,you won't be able to have direct access to their front door and it can be difficult when you have a lot of luggage. 2)They only have 2 floors in total (Ground floor and First floor), G floor has all budget rooms and it is SMALLLL first floor has the twin/double rooms not very big either(basically limited rooms and space). 3)Do not expect the staff at the hotel or reception to help you with your luggage. 4)They have no elevator, if your room is a level up, and you have too much luggage(enjoy your cardio workout..!!). 5)Their breakfast is absolutely NOT satisfactory and if you have to pay extra for breakfast(DON'T DO IT). 6)The twin rooms, are terribly small. 7)The bathroom door has no lock and the shower cabin door doesn't close or open well(my mom had to open me out of it TWO TIMES). 8)There is no hand-held bidet for the toilet (When in Georgia, do as the Georgians do..!!). 9)Unless you have a shared airport transfer that comes free with your package its fine, but otherwise its 35GEL which is expensive, might as well use a taxi service (Yandex is usually cheap about 20-25GEL depending on the time, when there's too much traffic it could be slightly pricey). 10)I personally felt it was too expensive for the room and the services they are offering.

In conclusion, if you just want a quaint place, close to the metro, with people who know English, but with limited services/food and your on a budget... GO right...

I recently stayed at Tiflis, which boasted a prime location, which was undeniably one of its high points. However, my experience was marred by several issues that significantly impacted my stay.||Upon arrival, I was surprised to find the room rate higher than expected, especially since I had booked through a guide promising competitive rates. More perplexing was the discovery of the same family room offered at a discounted rate on Booking.com. When I approached the hotel staff about this discrepancy, they initially resisted adjusting the price. It was only after we were about to cancel and rebook through the website that they reluctantly offered a lower rate, along with an upgraded room. This incident left me questioning their pricing practices and customer service ethos, as the original room was not only overpriced but also subpar, old with a lackluster ambiance and a leaking bathroom.||The management's approach to handling this situation was far from hospitable. Their reluctance to accommodate a reasonable request and lack of customer-centric attitude were disappointing. It's hard to see how such a stance aligns with the ethos of the hospitality industry.||On a more positive note, the hotel did have one standout staff member, Beso, whose welcoming demeanor and helpfulness were a breath of fresh air in an otherwise challenging environment. His professionalism and kindness underscored what the rest of the team lacked.||Unfortunately, the overall experience was further let down by the mediocre breakfast offering, which failed to meet the expectations set by the hotel's promising location and potential.||Given these experiences, I am inclined not to choose this hotel for future stays. It's a stark reminder that even in the most prime locations, the quality of service and transparency in pricing can deeply influence the overall hospitality experience. The hotel would benefit significantly from more staff members like Beso, who genuinely understand the essence of hospitality and...

As part of a small group tour we stayed here for 3 nights.||||A very presentable lobby, friendly reception. The hotel and our room were clean and tidy.||||Our room was small and there was no fridge, no shampoo/conditioner, no tissues. However, there was a TV, small desk, double bed, bedside tables, heaters, a safe, hairdryer and complimentary water (which was not replaced the next day. Nor were the water glasses that we had used). The bathroom was a reasonable size, although there was little space to place your own toiletry bag. The towels were thin, frayed and a little discolored.||||There was no lift so you had to take your luggage to the upper floor, although this was only about 20 steps.||||Free WiFi was available as was a same-day laundry service.||||No restaurant, but there was a bar for ordering drinks.||||The outdoor courtyard was a pleasant area, with tables and chairs.||||Breakfast consisted of a small buffet of boiled eggs, some fruit, yogurt, cold cuts, cheese, bread/toast. The breakfast area was small and on one morning several guests had to wait to be able to get a table.||||Location of the hotel to the immediate surrounds did not provide too many local restaurant dining options. However, it is only about a 5 minute walk to the local Metro station which has a very efficient train service. Two stops and you are at Liberty Square.||||In summary, Hotel Tiflis had several positive aspects to its operation, but left a bit...