Hotel de Rome — Hotel in Berlin

I was at Bebel Square with my daughter and another friend.|I wanted to use the restroom, but couldn't find anything except the Hotel in front of me : De Rome , so I asked the doorman, and he told me I could use the restaurant's restroom.|Unfortunately, the restroom was out of service due to some work, so one of the ladies at the reception suggested to use another restroom at the end of the hall.|I walked to the end of it and found no restrooms or signs so I was about to go back to the reception when a charming young man with silver hair resembling Richard Gere came out of one of the doors, greeted me with a friendly smile, and said something in German that, unfortunately, I didn't understand. However, he understood that I didn't speak German and asked me in English if I needed anything or if he can help.|I said "Bathroom please," so he walked me to the bathroom door, opened it for me, and wished me a nice day, always with a charming smile.|As I left the bathroom, I saw the same person closing one of the doors opposite the restroom. Through , I saw a large Room with a hanging chandelier and Since I'm an architect, my interest was piqued.|I said, "Wow, great. Is this a Party Room ?" He replied, "It's a multi-purpose ballroom and conference hall." Then he opened the door again and said very invitingly, "Come in please, I walked in and, oh my Gosh , I was just losing my mind. It was so Majestic . I thanked him for his kindness. Then I said to myself, but out loud, "Unfortunately, my daughter and my friend were waiting for me outside; they would have love to see this Ballroom as well."|He asked me if I was a guest at the hotel. I said no and explained the situation to him. My daughter and my friend were waiting outside the hotel. He said, "I'll wait. You can bring the others. I'll be happy to show you the room"|I asked, "Are you sure?" It was obvious you were just about to leave and finish your workday. He replied with a sweet laugh, I don’t think ten minutes will ruin my day.|I quickly went and brought the ladies with me and found the nice young man waiting for us at the end of the hallway leading to the restroom.|He welcomed us again and led us into the grand hall, turned on the lights and began explaining the history and characteristics of the place.|He also offered us a glass of water (very generous of him). My daughter is also studying architecture and found it an opportunity to ask many questions and each time he answered in a beautiful and charming way. After that, he told us that in the hotel we have the most beautiful rooftop in Berlin and one of the most beautiful in the world and he will be pleased to show it to us ( what a great salesman).|So We went upstairs and oh my gosh what a great view with the church and the big Tower a breathtaking view.|I thanked him again and told him that we would now let him go home. He thanked us too and walked us to the exit, wishing us a happy holiday.|What I want to say is that five-star hotels are generally no different from each other,|But what makes the difference are the people who work in these hotels. I have been lucky to have traveled to many places in the world and most of my stays were in hotels classified as this time in Adlon. I don't know when I will return to Berlin, but when I do, I will definitely book at the Rome Hotel. Unfortunately, I don't know the name of the person who gave us this wonderful human experience, which I will never forget, but as I said before, he is a charming young man with a nice gray hair who wears glasses and has very good English with a mix of American and British accent.|Great Hotel such a beautiful city...

Hotel de Rome terrible stay , avoid

CHECKIN — welcome drink during check in, however the gentleman checking us in didn’t want to open another bottle for my husband, so he just handed me 1 glass. Half way to the elevator, my husband feeling left out literally had to ask for a cup of his own.

No breakfast to my room which was included with the amex booking. I had to go down to the buffet.

POOL CLOSED WITHOUT NOTICE AT BOOKING- pool was closed and has been closed for years apparently I want to mention that with prior bookings (as I book often with amex there is ALWAYS A WARNING , which CONFIRMS to clients any restaurants, facilities or pool closures. information was intentionally hid from clients.

TERRIBLE ROOM VIEW the view faced another wall in the inner court yard (amex upgraded room) dark depressing no natural sunlight view of office buildings. furnishings are old and run down

SPA - The lady with brown short hair me feel unwelcome and kept pressing me to explain if I was staying at the hotel or why I was there.We decided to leave because she was so rude and I even asked her to see the facilities of the steam room ect and she refused.

CONSTANT INTERROGATION For the first 2 days it consisted of constant interrogation from staff “Are you looking for the roof terrace?” “Are you lost?” Or other sneaky ways to see if we were guests. making us feel unwelcome

I had forgotten my umbrella I asked another door man (an Indian or Pakistani door man I believe) if I could have an umbrella, He told me “ you can go get it yourself ” and pointed inside .

ROOF TOP RESERVATION I approached the reception and I was rudely ignored and told to “ go over there with a lady who’s in separate room and talk to her about booking the terrace” The reception seemed to cast me aside because they assumed I wasn’t staying at their hotel. But once my husband explained to her firmly our room number ....and magically there was a table for us for reservation.

hotel de Rome is no place for a lady Day 3 we decided to cancel our plans to visit a museum and take the day to use the spa. The spa is full of old men without bathing suits fully on display their private parts. No one warned me, there was no sign on the door, no communication of a co ed fully naked spa

This is an international hotel When I told the spa troll that I was very upset at the males lack of bathing suit, she told me that it was “just too bad and if I don’t like it we can leave” She could see very clearly I was very shaken at the full display in front of me when I opened the door. So no spa for me. no museum for me. wasted my last day in Berlin

I know for a fact our mistreatment is very specific to hotel de Rome. lunch at Aldon Kempinski and 3 night stay at hotel de luc was completely different. I want to mention my husband and I despite being younger we are very well dressed , husband was wearing beautiful Hugo boss, eden park ect. we were discriminated because of our age.

Positive points- the house keeping staff is amazing 1 gentleman in the spa was helpful (from cypress) Sadly by the time I talked to him it was too late in our trip to book my spa appointment and impossible away from naked creeps Also the bell man (shaven head German guy) and 1 other door man with black curly hair were polite.

there are so many other 5 star hotels in berlin . do...

During my recent stay at Rocco Forte Hotel de Rome in Berlin, I was immersed in a world of elegance, luxury, and impeccable service. This historic hotel, nestled in a prime location near Unter den Linden, exceeded my expectations in every aspect, making it an unforgettable experience.Upon entering the hotel, I was immediately struck by its grandeur. The tastefully restored neoclassical building seamlessly blends its rich history with modern amenities, creating an ambiance of timeless sophistication. The opulent lobby with its high ceilings, marble floors, and exquisite artwork set the tone for an extraordinary stay.The guest rooms at Rocco Forte Hotel de Rome are a true sanctuary of comfort and style. The spaciousness and meticulous attention to detail make each room a haven of tranquility. The plush furnishings, sumptuous bedding, and state-of-the-art amenities provided a luxurious retreat after a day of exploring the vibrant city. The elegant design, combining contemporary elements with classic touches, added a touch of refinement to the overall experience.One of the highlights of my stay was the exceptional level of service provided by the hotel staff. From the warm welcome at check-in to the attentive assistance throughout my stay, every interaction was marked by genuine care and professionalism. The staff members were knowledgeable, accommodating, and went above and beyond to ensure that all my needs were met.The culinary offerings at Rocco Forte Hotel de Rome are nothing short of exceptional. The hotel boasts a variety of dining options that cater to diverse tastes. From the refined Italian cuisine at the La Banca restaurant to the sophisticated cocktails served at the vibrant Bebel Bar, each dining experience was a culinary delight. The quality of the food, combined with the elegant ambiance and attentive service, created a memorable gastronomic journey.The wellness facilities at Rocco Forte Hotel de Rome are truly impressive. The luxurious spa and fitness center provide a haven of relaxation and rejuvenation. Whether indulging in a pampering treatment or working out in the state-of-the-art gym, guests can find solace and well-being within the hotel's serene atmosphere.In addition to its outstanding amenities, Rocco Forte Hotel de Rome is ideally situated for exploring the vibrant city of Berlin. Many of the city's iconic attractions, such as Brandenburg Gate and Museum Island, are within walking distance. The hotel's knowledgeable concierge team is always ready to provide recommendations and assistance to ensure that guests make the most of their visit to this culturally rich city.In conclusion, Rocco Forte Hotel de Rome is a true gem in the heart of Berlin. With its combination of historic charm, luxurious accommodations, exemplary service, and outstanding dining options, it provides a truly unforgettable experience. Whether visiting for business or pleasure, this hotel offers an oasis of elegance and sophistication that will exceed the expectations of even the most...