Wow! This family-run hotel really exceeded our expectations. We received a very friendly greeting at the front-desk by one of the proprietors and our experience continued to be outstanding throughout the stay. It is a short walk from the Hauptbahnhof (main train station) and a short walk to the Altstadt (old town), so very convenient.||We spent two nights here and really enjoyed the common areas. They have a reading room, children's play room, and a sitting room where guests can enjoy the honor bar and snack station. The snack area had complimentary cake and then a refrigerator full of beer, wine, and soft drinks and a shelf full of snacks for purchase. Simply take what you want and record what you have taken on a coaster and drop it in the slot. It will be billed to your room at the end of the stay. The offerings were very economical and created a fun and social atmosphere. They also have a candy station and a coffee station for free at all times.||The room was clean and comfortable. We slept very well on quality linens. The bathroom had some dead space while the toilet was tight into the shower, but it was fine. The room keys are the traditional kind and must be left at the desk before leaving. Since it was raining during our visit, the hotel provided complimentary umbrellas for guest use, a thoughtful touch.||The breakfast is to die for and highly recommended. It contains an extensive buffet of the typical German breakfast foods with a variety of fresh breads and hot items. They also have a waffle station with amazing cherry syrup, which I enjoyed both days. 😊||If you are going to visit Lübeck, this boutique hotel is a great value and a...
Read moreWow! This family-run hotel really exceeded our expectations. We received a very friendly greeting at the front-desk by one of the proprietors and our experience continued to be outstanding throughout the stay. It is a short walk from the Hauptbahnhof (main train station) and a short walk to the Altstadt (old town), so very convenient.||We spent two nights here and really enjoyed the common areas. They have a reading room, children's play room, and a sitting room where guests can enjoy the honor bar and snack station. The snack area had complimentary cake and then a refrigerator full of beer, wine, and soft drinks and a shelf full of snacks for purchase. Simply take what you want and record what you have taken on a coaster and drop it in the slot. It will be billed to your room at the end of the stay. The offerings were very economical and created a fun and social atmosphere. They also have a candy station and a coffee station for free at all times.||The room was clean and comfortable. We slept very well on quality linens. The bathroom had some dead space while the toilet was tight into the shower, but it was fine. The room keys are the traditional kind and must be left at the desk before leaving. Since it was raining during our visit, the hotel provided complimentary umbrellas for guest use, a thoughtful touch.||The breakfast is to die for and highly recommended. It contains an extensive buffet of the typical German breakfast foods with a variety of fresh breads and hot items. They also have a waffle station with amazing cherry syrup, which I enjoyed both days. 😊||If you are going to visit Lübeck, this boutique hotel is a great value and a...
Read moreHonestly it's hard to take the glowing reviews seriously after having stayed there.
Bullet points of why staying elsewhere might be better
*Have to leave your room key and pick it up at the front desk- no autonomy or key cards (key cannot leave premises) *Service wasn't friendly, but rather self righteous *Room wasn't super clean- many obvious places were, but the radiator for instance where the towels hang was dusty and look at the dirty sticky hair dryer that doesn't even function No climate control and windows have no screens to keep bugs out if you have the windows open
More detail on service below:
From the Moment i walked in there was attitude at the front desk about my bicycle even though I cleared it over the phone as that was a main criteria for my stay.
The person on the phone didn't mention a special protocol for bicycle storage, yet upon walking in with my spotless (hasn't been ridden since being detailed) bike I was greated with a , "what do you think you're doing with that bike?" from an elder lady and NOT "let me show you to our bike room" or something hospitable.
I've stayed at hotels where I paid five times the cost of a room here and walked my bike right into the lobby to smiles and "right this way sir"
The follow up service was no better but after a huge trip I just wanted to eat and sleep, so we stayed.
Would Gladly have paid a few euros more and stayed at a hotel that was up to date, properly cleaned, and with...
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