Hyatt Regency Mainz — Hotel in Mainz

I love this hotel!!! It’s my most favourite Hyatt of all Hyatt’s. Sure, there are fancier ones, especially in the Middle East, Asia and so on but this one is gorgeous, is being well taken care off, has wonderful staff and the lounge as well as breakfast is stunning. Absolutely amazing. Sitting in the lounge, sipping on a delicious Sauvignon Blanc from Fleischmann, eating a tasteful soup and yummy salad and looking at the river is the best thing ever! It’s stress releasing!|The spa is really nice, but the best about this hotel, is their staff. The staff makes this hotel soooooo unique. They are incredible caring. It’s a home away from home. It’s that great, that - if I am in Germany - I leave our house, drive 200km to Mainz to spend the weekend there just to load up my batteries. Anything you ask for, they try to make it possible. Always a smile on their face. Just left Germany yesterday and I can’t wait to come back! ||I am German and I am often ashamed of customer service in my own country. |Not in this hotel, they take customer service to perfection! It’s close to impossible to mention names as all if you are so hard working and wonderful, but to name a few …Juan, always helpful with a smile, he saw my children growing up in the past 18 years. Lenka at Bellpepper is just amazing, the male front desk manager who tries to fulfil all wishes, or Marina and many more. Sorry I can’t remember all names! Last but not least, we checked out at 4 pm on Christmas Day, the cleaner waited for our room as it was obviously her last job before going home to celebrate Christmas with her family. Instead of being grumpy as because of us, she couldn’t go home, she gave us her biggest smile and well wishes for Christmas.|If you are looking for a beautiful hotel with great dining and Spa experience, you like to walk along the river or enjoy the sun on one of their beautiful terraces, enjoy a gorgeous old town of Mainz, being away from stressful Feankfurt, this is your...

I love this hotel!!! It’s my most favourite Hyatt of all Hyatt’s. Sure, there are fancier ones, especially in the Middle East, Asia and so on but this one is gorgeous, is being well taken care off, has wonderful staff and the lounge as well as breakfast is stunning. Absolutely amazing. Sitting in the lounge, sipping on a delicious Sauvignon Blanc from Fleischmann, eating a tasteful soup and yummy salad and looking at the river is the best thing ever! It’s stress releasing!|The spa is really nice, but the best about this hotel, is their staff. The staff makes this hotel soooooo unique. They are incredible caring. It’s a home away from home. It’s that great, that - if I am in Germany - I leave our house, drive 200km to Mainz to spend the weekend there just to load up my batteries. Anything you ask for, they try to make it possible. Always a smile on their face. Just left Germany yesterday and I can’t wait to come back! ||I am German and I am often ashamed of customer service in my own country. |Not in this hotel, they take customer service to perfection! It’s close to impossible to mention names as all if you are so hard working and wonderful, but to name a few …Juan, always helpful with a smile, he saw my children growing up in the past 18 years. Lenka at Bellpepper is just amazing, the male front desk manager who tries to fulfil all wishes, or Marina and many more. Sorry I can’t remember all names! Last but not least, we checked out at 4 pm on Christmas Day, the cleaner waited for our room as it was obviously her last job before going home to celebrate Christmas with her family. Instead of being grumpy as because of us, she couldn’t go home, she gave us her biggest smile and well wishes for Christmas.|If you are looking for a beautiful hotel with great dining and Spa experience, you like to walk along the river or enjoy the sun on one of their beautiful terraces, enjoy a gorgeous old town of Mainz, being away from stressful Feankfurt, this is your...

We recently returned to this hotel for a 3 night stay before a Rhine river cruise. The hotel is about a half hour drive from Frankfurt and is located at the convergence of the Rhine and Main rivers. We went out of our way to stay here even though our cruise departed from Frankfurt. Sitting on the banks of the Rhine, the views from the hotel are wonderful and you can watch the barge traffic going up and down the 2 rivers at all hours. We always stay in a club level room (this time was #639) as these have floor to ceiling opening windows - the premium club rooms are the best as they are at the end of the hotel and offer larger rooms with the best views and opening doors. Included with the club rooms is breakfast in the Bellpepper restaurant which offer a very nice variety of items as well as letting you order off of a menu (we tried omelets one morning). Also, there is an evening happy hour at the club lounge with a nice selection of wines and snacks. Close by there is a sushi restaurant at the end of the block and the central square with the cathedral and shops is about a 15 minute walk. It is also a 15 minute walk to the Mainz central train station where we departed for a day trip to Koblenz. As we were not in town for business, we did not care to be in central Frankfurt, but did rent a car in Mainz for a drive to Heidelberg Castle and Auerbach Fortress. |The rooms are well appointed and spacious and the staff are always willing to assist- our windows did not open and the desk staff was quick to arrive with a special key to solve the problem. There is a very nice full length heated lap pool as well as a full service spa. While we did not visit the spa, the pool was a welcome site after a long international flight. We cannot recommend this hotel enough and will always return when we...