Absolute Mykonos Suites and More — Hotel in Municipality of Mykonos

NOTE - This review is based on a $400/night Jr.Suite at an acclaimed 5* accommodation.

Positives:

1. Decent property, clean, and very conveniently located to Mykonos Town (not close to any of the nice beaches or beach clubs - you need to either rent a bike/atv/car to get around as going anywhere with a Taxi costs min. €40)
2. Transfer to and hotel was relatively cheap and convenient.
3. Decent gym with all the basic equipment.
4. CIEL Spa - this was pretty much the only thing about this accomodation with no negatives. Good prices and service, and great massages. Very friendly staff. This is a private spa and not owned by the hotel I don't believe, as they made me pay there and could not charge to the room/hotel.

Negatives:

1. Other than the front reception staff, almost all the staff are not very friendly, never smile, and don't make ANY conversation. Maybe they are not confident with their English, but when you do speak with them, it appears they understand and can speak full well. When they do speak, it seems like they're FORCED to; very cold and again nobody is ever smiling. They don't give any recommendations, tips for enjoying the Town, etc. The only thing they know to ask is "everything ok"?
2. You are given a free bottle of water every day, but you are not allowed to take it with you to the pool and I'm not sure where else. They make you purchase water at the pool, which is anywhere from 30 seconds to a minute away from your room....they charge min. €5 for water. Worst of all, and after spending at least €300 at the hotel (incl. Drinks, Spa, etc.) during my stay, I asked for water at checkout and they charged me €2.5 for a small bottle of water. Other than a small welcome drink on arrival with very little to no alcohol in it, nothing at this claimed 5* hotel is free or complimentary, you are charged for everything.
3. Upon arrival, you are offered assistance with booking restaurants, beach clubs, etc. as well as recommendations. However, the Hotel has very little to no pull with any of the places they recommend and you are constantly told there is no space, everything is booked, etc. You would think that as a local business and speaking the language they would have some influence, but none that I experienced. I couldn't get to enjoy any of the places they recommended other than a few restaurants which I booked MYSELF and a beach club they were able to reserve for me on the last day.

To close, I think there is better value for money elsewhere and most likely...

Overall - My husband and I travelled here in September for 4 days and were very disappointed. Firstly, this isn’t a 5* standard hotel so if you’re expecting luxury then you’re not going to get it despite the price you’re paying! We’ve stayed in many 5* hotels around the world but this doesn’t feel like it, feels like a 4* at max. We had requested an upgrade before we arrived because it’s our honeymoon and didn’t get it, even though we later noticed the room next to us at a higher category was empty for the first 3 day’s and they didn’t upgrade us.

At checkout they charged us for extras we didn’t consent to including a ferry transfer that took 4 minutes shared with 2 other guests (baring in mind that we didn’t consent to this during the Covid period) they charged us €20. Any opportunity to make extra money from their guests and when we raised our concerns they refused to waver it as a good will gesture

Rooms- rooms are very small, cramped and very boxy even though we went for the 3rd category rooms. The sink area is a hanging swing sink with no area to place toiletries or a makeup bag so for females in an island like Mykonos getting ready, it’s very inconvenient. The shower had a sewer smell the entire time and although we informed them and they tried to remove the smell it didn’t go, it was really foul.

Breakfast- as a result of Covid I’m assuming, there isn’t a buffet and instead a QR code a la carte menu and you order to your table. Really small selection for a 5* hotel and little vegetarian options! For a 5* you expect an array of options but this is not the case. One morning it took 45 minutes for breakfast to be delivered and when we asked the staff member why it took so long her answer was ‘everyone came at the same time’. We were taken back by this as 10am is a popular breakfast time in an island like Mykonos and you’d expect the staff to be more prepared. Another morning it took 15 min for them to even take my order and the cherry on top is, I asked for a second coffee and got told it would be an extra charge, I was SHOCKED! this is definitely not the level of service you’d expect from a 5* and it felt very insulting when you’re paying €300 a night you get questioned over a second coffee.

Staff - management have no autonomy, staff are polite but the management seems to have authority and most staff although polite seem clueless and have to check everything...

We had an incredible stay at Absolute Mykonos Suites and More! The cleanliness of the room was impeccable, and the amenities were top-notch. The poolside bar offered stunning views of the coastline, and the daybeds were exceptionally comfortable – a perfect spot to relax and soak in the beauty of Mykonos.

The staff were amazing – very accommodating and always willing to assist with anything we needed. Whether it was arranging transport or helping us monitor our ferry schedule due to a delay, their prompt communication made everything hassle-free.

The breakfast was also great, especially the chocolate pancakes and latte – absolutely delicious!

A note for future guests: be prepared for the steep slope up from Mykonos town to the hotel. It takes about 5 minutes to climb, but it’s manageable and worth the effort for the experience awaiting you at the top!

Overall, we highly recommend Absolute Mykonos for its exceptional service, comfort, and beautiful...