Hotel Elena — Hotel in Municipality of Nafplio

I've stayed at this hotel twice before and I'm sorry to say that the standards have fallen since I reviewed it in 2014. Back then, I wrote that the location was good but the hotel itself was in poor condition and in need of refurbishment. Still, considering the low price, I said you get decent value for money. Sadly, this is no longer the case. We have used this hotel for several years now as part of our annual school trip, but seeing how far standards have fallen, we have informed our travel operators that we do not wish to return for a fourth time.||||A few things ruined it for me:||- Firstly, the NOISE. Nafplio is a quiet town, but you wouldn't know it from this experience; there are constant noises coming from various equipment and worst of all was a loud buzzing noise coming from the A/C unit even when it was turned off. I felt like taking a sledgehammer to that thing. Not only was it hard to sleep - I even woke up in the middle of the night, two nights in a row. Considering the hotel is also built with concrete and tiles, noises in the halls are amplified.||- I was also rather ticked off by the fact that the staff were SMOKING in the lobby. Despite the six (!) signs saying there's no smoking indoors, they were smoking while watching football in the evening. They stopped when I told them to, but did it again the next evening. This tells me that the staff are more concerned with entertaining their friends than keeping their guests happy.||- The SERVICE has fallen in other areas as well; several times, we were not given enough bedlinen. And when some of us asked the reception for sheets, they seemed confused. In a hotel, there should be one set of bedlinen for each individual bed - they didn't seem to understand this.||- The state of the ROOMS is shoddy; a bit dilapidated. The bathroom was okay standards-wise, but poorly ventilated.||||Anything GOOD to say? Well, yes, I suppose he wi-fi is surprisingly good, and the location can still be mentioned as a plus, since it's close to cafés and within walking distance of the old town... The problem is that given Nafplio's size, lots of...

I spent 10 days in this hotel with my Greek boyfriend, and we were very satisfied with everything! The room was very comfortable, fully equipped with more than the basics (it had a mini-fridge, modern TV, and airconditioning that was very much appreciated in July!). The bathroom looked like it was renovated recently. The room got cleaned every single day. The staff was very friendly (after a couple of days, although the hotel was full because of the seminar that we participated in, the guy at the front desk remembered us and handed us over the key of the room, without us even mentioning the number, always with a smile). The hotel was close to eveything (old town and beach). The breakfast was diverse and of very good quality. Defenitely...

On 29th of June I have booked 16 double rooms for a wedding. I contacted the hotel and I gave them a detail list with names for every room and of course payed the full amount in advance. After the wedding, a guest informed me that he has been asked by the hotel to pay for the night and he indeed payed it. After that, I communicated with the hotel to ask them why they asked him to pay since it was already payed by me. They denied that request has even taken place. Later I went to the reception with the guest to clarify the situation, and they did admitted that they received money from my guest and returned them back. Unacceptable practices to earn more money. I will definitely...