Rolled up in the taxi and thought it looked nice. No one there to help with luggage so we rolled it in ourselves. We were sent to the wrong room, and told it had no breakfast included despite having an email stating it had breakfast. It was the Diamond Suites and we were supposed to be in a nice room with use of the shuttle. No such thing was offered so we had to pre book a cab to get to the airport. Room was FAR TOO COMPLICATED. I couldn't figure out the tv despite the instruction manual ( I've never had an instruction manual for a hotel room before) so we gave up. The tub took 10 minutes of pushing buttons to figure out how to turn the water on and take a bath and not get hit in the head with water from the shower. We are both electrical engineers and pretty tech savvy but the hieroglyphics on the controls were impossible to understand. I did manage to get pretty lights on but I wanted a hot bath after a long vacation. Went to dinner and were pretty much ignored as we weren't icelandic people. Food was ok, waitress polite enough. Couldn't use half the USB chargers in the room because they would just charge, stop, and then charge again, over and over in a random cycle. Hung my breakfast placard on the door with our selections by 11pm (said to hang by 3am) but at 7am it was still there. Went down to have breakfast to get told again your room doesn't include breakfast but, yes, here's the email, AGAIN, that says it does. Oh, and partying people outside the room at night meant you had to leave the windows closed so we suffocated until 3am until we could open them to get some air. The light blocking shades (which required yet another remote control to use them) didn't block the Icelandic 24 hour light either. I had to use my eye mask. Apparently Thursday starts the weekend in iceland. Did I mention that even turning lights on in this 'modern' room was a struggle? A simple light switch would have been nice - technology is great, but I feel sorry for anyone who gets this room that isn't at least a bit tech savvy Oh, yeah, there is a bidet in there too - that was at least fairly straight forward. I can say it was clean, so that's why it gets the...
Read moreReview of Hotel Keflavík Diamond Suites, Iceland
I recently had the pleasure of staying at the stunning Hotel Keflavík Diamond Suites, and the experience was delightful in many ways. From the moment I stepped inside, I was captivated by the hotel’s beautiful interior, featuring elegant design and amazing artwork that contributed to a classy atmosphere throughout the property.
The staff at the hotel were generally nice and accommodating, and they helped create a welcoming environment. The reception team stood out as particularly lovely, always ready to assist and provide recommendations, which greatly enhanced my stay.
One highlight of my visit was the outdoor café restaurant, which offered a lovely space to relax and unwind. The ambiance was calm and inviting, perfect for enjoying a meal. However, I did experience a slight delay in service; I waited for over 15 minutes before someone came to take my order. Once my order was taken, the food was delicious and flavorful, making the wait worthwhile. Despite the slight hiccup, I noticed that the restaurant staff maintained a professional demeanor, even if they weren’t particularly personable.
The hotel rooms were clean, stylish, and offered a comfortable retreat after a busy day. I appreciated the well-maintained décor, which reflected the sophistication of the hotel. Location-wise, Hotel Keflavík Diamond Suites is incredibly convenient, especially for travelers flying out of Reykjavík. Being just a quick five-minute drive from the airport made my journey easy and stress-free, allowing me to focus on enjoying my time in Iceland.
In conclusion, I wholeheartedly recommend Hotel Keflavík Diamond Suites for anyone seeking a pleasant stay in a beautiful setting. Despite a few minor service gaps, the overall experience—capped off by the amazing ambiance, classy decor, and convenient location—makes it a fantastic choice for travelers. I look forward to...
Read more"I had the pleasure of staying in the Diamond Suites, specifically in the Ruby room, and it was truly a memorable experience. From the moment I walked in, I could tell this was going to be a special stay. The room was beautifully designed with elegant touches that made me feel instantly at home, yet utterly luxurious. The highlight was undoubtedly the hot tub, where I spent many relaxing moments soaking in the warmth|The thoughtful touches, like the fresh fruit platter and the exquisite wine from Chile, really elevated the experience. It wasn’t just about comfort; it was about feeling pampered in every possible way. I felt like a queen during my stay, and it was the perfect way to unwind after my travels.|Thank you very much for making my stay so exceptional. The memories I made in that Ruby room will stay with me for a long time. I look forward to returning and reliving this incredible...
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