NI Ambaari Suites — Hotel in Karnataka

Pro: Hotel is located near the Mysore palace but most of the hotels are in same proximity.

Cons: We had a very bad experience here.

1. We booked two rooms here, but one of the rooms was small in size without any proper ventilation.
2. Room service and service staff are very bad.
3. There is only 1 litre water provided per room in a day and there is no pantry or water dispenser available. Room service are selling 20/- MRP water for 33/- per litre.
4. They switch off the lift for most of the time, seems for cost cutting. Higher floor guests suffer due to this.

Suggestion and Feedback For Hotel Management: I raised the non availability of drinking water in room and selling of water at higher prices the hotel staffs and reception but they were very rude. Below are my experience with respective staffs: Mr Rangaswayi: This person assist guests to their room and manages room services. When i raised the non availability of drinking water he said he doesn’t care if we have drinking water or not and we can raise the concern any place. He will sell the water at 33/- per liters only.

Chandu: He is the service boy, he doesnt understand Hindi or English and makes false accusations on Hotel guests, hotel owner should check the recording him at my room (room no: 2008) door around 9th June 8-8:30am. Mr Narayan: He can be the worst staff to keep in hospitality industry. He man handled me and my phone. Owner should check the recording of hotel restaurant reception of 9th June around 10:15am. Mr Narayan spoke to me very rudely and blamed me that i miss behaved with his staff. I requested Mr Narayan to check the hotel corridor recordings but Mr Narayan man handled me and my phone. I have recording of him miss behaving with me.

Request: please provide drinking water in room for guests. And please explain me why we are forced to pay 33/- for a 20/- mrp water bottle, even in the name service charger (which as per law of the land, is on wish of guests to pay for good service). Your staffs are behaving so rude and man handling the guests, why should Guests pay service charge for poor service? And 13 rupees service charge to delivering water at room, note room service are already part of the rook...

Never Ever Again!

This is one Hotel that i wish that me with my family never stay at! Apart from the only advantage of it’s location which is walking distance from Mysore Palace, there isn’t even one positive point that you should be booking your stay here. We stayed here for one day. The bedsheets and pillow cover are smudged. Seems like the attendant only rearranged the sheets used by someone else. My legs and hands were itchy too in the morning (maybe bed bugs!) Commode had clear stains in and around it. The bucket and mugs seemed never washed and cleaned. The tap and the shower had leakage issues. No rod to hang your towel inside the bathroom. No 24 hour hot water, one needs to wait till 7 in the morning! No matter whichever room you take, you will surely get the annoying noise of lift/elevator going up and down throughout the night too! So your sleep at nights goes for a fix! This hotel does have it’s own veg only restaurant. We were allotted a room on 2nd floor and their restaurant is on first floor. But the most funny part is one needs to come down on ground floor, move out of the premises and then climb one floor to reach the restaurant!! Yes!! There is no direct connectivity from hotel to the restaurant. We had lunch at this restaurant on the day of checkin. The service at this restaurant is very slow. I would rate the food 2/5. I ordered masala papad which came after serving the main course. The next morning for breakfast, I even spotted few cockroaches near the breakfast spread in the morning the next day. There are also not much of options available for the guests either way. But the rate they charge for this is Rs. 200 plus taxes! Not justified at all! Lastly, post few more site-seeing of this amazing city we were about to leave this hotel. We had to book a cab and after checkout we were waiting at the lobby to get our Uber cab booked. Me, my son and my husband were at the lobby after all the checkout procedure, the door-keeper at the insistence of the manager kept the AC off!! This is the way you will get treated while you have checked out and no more...

This is one Hotel that i wish that me with my family never stay at! Apart from the only advantage of it’s location which is walking distance from Mysore Palace, there isn’t even one positive point that you should be booking your stay here. We stayed here for one day.|1. The bedsheets and pillow cover are smudged. Seems like the attendant only rearranged the sheets used by someone else. My legs and hands were itchy too in the morning(maybe bed bugs!)|2. Commode had clear stains in and around it.|3. The bucket and mugs seemed never washed and cleaned. The tap and the shower had leakage issues. No rod to hang your towel inside the bathroom.|4. No 24 hour hot water, one needs to wait till 7 in the morning!|5. No matter whichever room you take, you will surely get the annoying noise of lift/elevator going up and down throughout the night too! So your sleep at nights goes for a fix!|6. This hotel does have it’s own veg only restaurant. We were allotted a room on 2nd floor and their restaurant is on first floor. But the most funny part is one needs to come down on ground floor, move out of the premises and then climb one floor to reach the restaurant!! Yes!! There is no direct connectivity from hotel to the restaurant.|7. We had lunch at this restaurant on the day of checkin. The service at this restaurant is very slow. I would rate the food 2/5. I ordered masala papad which came after serving the main course. The next morning for breakfast, I even spotted few cockroaches near the breakfast spread in the morning the next day. There are also not much of options available for the guests either way. But the rate they charge for this is Rs. 200 plus taxes! Not justified at all!|8. Lastly, post few more site-seeing of this amazing city we were about to leave this hotel. We had to book a cab and after checkout we were waiting at the lobby to get our Uber cab booked. Me, my son and my husband were at the lobby after all the checkout procedure, the door-keeper at the insistence of the manager kept the AC off!! This is the way you will get treated while you have checked out and no more...