The Mysore Grand — Hotel in Karnataka

Pretentious, clean, safe, but lacks attention to detail and customer service needs improvement.

A hotel can't be based solely on their accommodation, it's the whole experience that makes or break it.

This hotel has been open since mid 2022, so it's relatively brand new. You can clearly tell they had great taste and conceptualize things with luxury and modern in mind, but there is a clear lack of attention to detail when doing so.

The rooms have so many holes on the walls (which they covered with circular plastic coverings, well most of them). I have no idea what they are, but they are definitely an eye sore. The bathroom also shows lack of details, where the tiles were cut (i assume for plumbing) there is a gunky, white residue not the gray grout one would expect. The paper toilet holder is RIGHT NEXT to the shower. What genius thought of that? They painted the walls after some of the furniture was installed, so you will see many paint drops around the bed frame, the pseudo-armoire and night stands. Don't call this a luxury place, it's new and pretty but a 3 stars in my book.

What could make this likely a 5 star experience in would be the reception desk. They unwelcoming, unfriendly and seem completely out of tune with the attentive and sweet bellmen/housekeeping staff.

Asking for coffee, tea and sugar (which they are supposed to replenish daily) feels like you are begging for your life. I couldn't take it after day one and just went out and bought my own.

Not all is bed, i am just being critical when you pay a much higher price than others around you. The linen, towels and pillows are new and comfortable. The bed is on the very soft side (which I personally don't like), and the AC is powerfull and quiet. The shower is one of the best i had in my life, there is plenty of central hot water and the pressure and volume of water is great. Would it be nice if they gave you something more than a small unbranded bar of soap. So make sure you pack or buy your own shampoo and quality soap.

Overall I would stay again, with the mindset this is an average hotel with brand new furnishings. Whether it will stand over time is yet...

WILL NEVA SUGGEST THIS PROPERTY TO ANYONE Positive:

1. It's a new property.NOTHING ELSE. Negatives:
2. Very much expensive.NOT at all worth the money u spend on it ( We paid 4500 for a room).Reasons noted below.
3. Very limited parking space ( maximum 8 cars including basement parking.maximum means MAXIMUM).Too much congested for that much cars.U can't move ur car out.U may have to park on the road side.We did that.
4. In-house restaurant NOT available.Not many restaurants nearby.NO COMPLEMENTARY BREAKFAST for that huge tariff.
5. Even though there was a very big tv,it WON'T work.Nobody knows the password to unlock it.U can simply look into the screen.DTH box is there but not working.Staff told it's not connected.God knows.!!!no remote control for dth.
6. Very poor service.
7. No dental kit
8. Kettle is there.But u will not get anything to make a tea or coffee.NOT even a glass is provided.
9. NO wardrobe.
10. NOT enough charging ports on the wall.

Verdict: PLEASE GO FOR SOME OTHER HOTEL.SURELY THERE ARE SO MANY BETTER OPTIONS WHICH ARE PROVIDING ALL THE ABOVE FACILITIES FOR THE SAME AMOUNT.

THINK TWICE OR THRICE BEFORE BOOKING...

Location: 300m walk to jaganmohan palace. Very close to the mysore palace and is at a prime location.

Rooms: Very very clean rooms. The entire property is maintained very well. The rooms (executive room and above) are very spacious and clean. The prices are also very reasonable. If you are a solo traveller and don't mind the room size , you can go with the deluxe room as well. Washrooms are very neat and the shower is great!

Service : the service staff are very friendly and I'm not sure what some people in the reviews are complaining about. But I didn't have any issues with the staff, they were very accomodating and catered to every request of ours with a smile.

Food : they currently don't have an attached restaurant , however there are umpteen hotels available just a walkable distance from the hotel. You can get your morning coffee at a 2 min walk.

I would definitely recommend this stay for families or group of friends and would visit...