I reserved the hotel for four days. Hotel assigned a room in the basement with no ventilation and I was unable to breathe properly and felt suffocated. Hotel assigned a new room on second floor. The following day I was about to head out for a tour in Florence but was told to wind up and keep my luggage in the lobby and that they would assign a new room on the fourth floor in the evening. I wasted my time and hurried up to wind my stuff and baggage and left it by the reception desk. Came back at the hotel at 9:30 p.m. only to find out that they only have the room in the basement left out. All the other rooms are booked. We cancelled our reservation and spent an hour and a half to book a new hotel. It is already 11:00 p.m. and I am writing this review from the new hotel. I got bitten by mosquito at the hotel. Utterly tired and have an early morning train to catch.||||On the first day the grandfather lied, on the second day the father lied and on the third day evening the son lied. Bunch of crooks with no business ethics. Would never recommend anyone to stay at this hotel. Avoid the only room at the basement at any cost. Suffocating and...
Read moreI reserved the hotel for four days. Hotel assigned a room in the basement with no ventilation and I was unable to breathe properly and felt suffocated. Hotel assigned a new room on second floor. The following day I was about to head out for a tour in Florence but was told to wind up and keep my luggage in the lobby and that they would assign a new room on the fourth floor in the evening. I wasted my time and hurried up to wind my stuff and baggage and left it by the reception desk. Came back at the hotel at 9:30 p.m. only to find out that they only have the room in the basement left out. All the other rooms are booked. We cancelled our reservation and spent an hour and a half to book a new hotel. It is already 11:00 p.m. and I am writing this review from the new hotel. I got bitten by mosquito at the hotel. Utterly tired and have an early morning train to catch.
On the first day the grandfather lied, on the second day the father lied and on the third day evening the son lied. Bunch of crooks with no business ethics. Would never recommend anyone to stay at this hotel. Avoid the only room at the basement at any cost. Suffocating and...
Read moreI reserved the hotel for four days. Hotel assigned a room in the basement with no ventilation and I was unable to breathe properly and felt suffocated. Hotel assigned a new room on second floor. The following day I was about to head out for a tour in Florence but was told to wind up and keep my luggage in the lobby and that they would assign a new room on the fourth floor in the evening. I wasted my time and hurried up to wind my stuff and baggage and left it by the reception desk. Came back at the hotel at 9:30 p.m. only to find out that they only have the room in the basement left out. All the other rooms are booked. We cancelled our reservation and spent an hour and a half to book a new hotel. It is already 11:00 p.m. and I am writing this review from the new hotel. I got bitten by mosquito at the hotel. Utterly tired and have an early morning train to catch.
On the first day the grandfather lied, on the second day the father lied and on the third day evening the son lied. Bunch of crooks with no business ethics. Would never recommend anyone to stay at this hotel. Avoid the only room at the basement at any cost. Suffocating and...
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