This hotel is absolutely stunning! From the moment we arrived, the staff provided exceptional service, promptly taking our bags to our room. As we checked in, we were even offered a delightful glass of prosecco. Cheers to that!
Our room, situated on the second floor near the restaurant, was truly a dream come true. The attention to detail in the interior design, with its breathtaking original paintings adorning the walls and ceiling, made us feel as if we were living in an art museum. The high ceilings and windows added to the grandeur and spaciousness, creating a truly palatial atmosphere. I can confidently say that it was the best room I have ever had the pleasure of staying in. To top it all off, we were greeted with a delightful plate of fresh fruit and an abundance of complementary snacks. We couldn't have asked for anything better!
The restaurant at this hotel deserves its own accolades. The staff went above and beyond in their service, showing considerable attentiveness and kindness. My mother and I had special dietary restrictions, which they effortlessly accommodated without any hesitation. The experience was truly remarkable, and I highly recommend indulging in their breakfast offerings. Trust me, you don't want to miss out on it. You'll regret it if you do!
I would like to extend my heartfelt gratitude to the staff for creating such a memorable and exceptional experience for us. Thank you for going above and beyond! My mom and I will definitely be back!!!! ...
Read moreMy wife and I have been to some upscale/luxury hotels, but we both agreed that we liked this one the most. The building is the two century old city palace of the former Russian ambassador to Florence, Demidoff, and very representative. Due to Demidoffs strong interest in art and culture, this building was home to Tolstoj and Chaikovski during their time in Florence, and the interior was made with special attention to details, such as carved marble fireplaces, marble handrails or amazing original paintings on walls and ceiling of the breakfast room. All ceilings and windows are around 5m high, which creates the palace-like atmosphere that newly built luxury hotels just cannot match. These details have been very well preserved, and in the rooms the modern amenities like air conditioning or the bathrooms were fitted in a beautiful way with the classy building substance. The staff is genuinely focused on maximizing the comfort for the guests in all regards, on a better level than in the other 5 star hotels we've been to. They all speak English well. The facility has several great outdoor areas for all types of weather or mood. The hotel is located in the safe zone of the US embassy, so very little traffic and maximum security, and only a five to ten minute walk by foot to the prime attractions/sites of Florence along either the river promenade or some very nice florence streets. We will come back, and strongly recommend hotel Lugarno Vespucci to all...
Read moreWe had booked one of the few river terrace rooms for 3 nights and this is what we got. The first thing to note about the hotel is that it’s around 1.5km from the centre of town so we ended up walking a distance every day. One day doing the to/from walk 5 times so that’s 7.km, just bear it in mind. Anyway, had we known, the tram stop Porta Al Prato-Leopolda is just around the corner, so that’s an easy option from the station but not the historic centre. There are always taxis, which are not cheap in Florence, just like most cities.||The river terrace room had a beautiful view enhanced by the fact that with the USA Consulate being along the road, it’s blocked off, with not as much traffic as there would be otherwise. Strange that the tarmac is pristine, so that made it even quieter. This did cause a few problems with over-zealous police telling us “You can’t walk there” (ie, the pavement). Adjacent to our terrace was the rooftop bar, which fortunately was only open 1 night, otherwise it may have been noisy.||The room itself was pretty basic with a cramped shower but there was an espresso machine and free mineral water. The main feature of the hotel is the building itself, which is basically a small palace with a grand staircase. The breakfast room, in particular, stands out with glorious roof frescos and a view of the river. The staff were also very friendly and approachable.||PS: The Gamberini cake shop/bistro around the corner is...
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