Madison Hotel in Rome — Hotel in Rome

The Madison Hotel boasts a prime location adjacent to Termini station, making it a convenient hub for exploring the Ethernal Town. Situated just a 45-minute stroll from the Vatican and a mere 25-minute walk to the Colosseum, its accessibility to major landmarks is undeniable. Travelers will also appreciate the availability of airport buses departing from Termini, easing the transition to and from the city.

Nestled amidst tenement houses repurposed for hospitality, the hotel offers a glimpse into the authentic Roman urban experience. While the windows may overlook the bustling station or the narrow, dimly lit courtyard—common features of densely packed downtown structures—the latter promises a cool retreat from the summer heat.

As for the accommodations, while the rooms may lack the finesse of the reception hall, they offer functional living spaces. Admittedly, the fit-out leaves much to be desired, with double beds requiring makeshift upgrades to keep them together through the night, and wardrobes bereft of drawers hindering the unpacking process. The absence of modern amenities like electrical sockets especially those with USB outlets and kettles may disappoint some guests. However, the bathrooms shine with practicality and a touch of elegance, offering spacious granite countertops ready to accomodate traveller toiletries.

The hotel's breakfasts deliver hearty fare worthy of the price tag. Moreover, the amiable reception staff enhances the overall guest experience, providing a warm welcome and attentive service throughout one's stay.

Despite its shortcomings, I wholeheartedly recommend Madison Hotel as a base for tourists eager to explore the Ethernal Town's treasures. During our five-night stay, we found ourselves enchanted by the city's allure, and had circumstances allowed, we would have gladly extended our visit. With so much to see and experience in Rome, five days simply scratched the surface of its rich tapestry of history...

We stayed at the Madison Hotel in Rome and unfortunately, our experience was disappointing due to misleading room descriptions and unhelpful service.

We booked a room advertised with a double bed (and described on both Booking.com and the hotel’s own website as a queen-size bed). However, upon arrival, we found that the bed was only 120 cm wide — far too small and uncomfortable for two adults. To our surprise, the hotel staff insisted that this was their “standard” double bed, calling it a “French bed.” This is misleading, as a queen-size bed should be at least 150 cm wide, and nowhere was it stated that the “double bed” would only be 120 cm.

When we raised the issue with the staff, they were dismissive and unhelpful, suggesting that we would have to pay extra for a larger bed. This left us feeling frustrated, as we had already paid for what was advertised as a double bed. It was the first time we encountered such a misleading description, and it greatly impacted the comfort of our stay.

Furthermore, while the hotel proposed to change our room the following day to one with a proper double bed, and we accepted this solution, we were nevertheless obliged to spend the first night on a 120 cm bed, which caused considerable discomfort and inconvenience.

We believe the room description is not up to standard and borders on false advertising. A 120 cm bed should not be marketed as a double or queen bed. At the very least, this should be clearly explained before booking, so guests know what they are actually paying for.

Overall, the hotel’s convenient location near Termini Station was the only positive aspect. However, the poor service and misleading descriptions made our stay unsatisfactory. We kindly advise future guests to double-check what type of bed they are actually booking, and we hope the hotel and Booking.com will take steps to ensure greater...

I stayed at Hotel Madison in Rome for one night (31 October - 1 November) and had a mixed experience. First, the hotel is undergoing renovations, which wasn’t mentioned during the booking process. The entrance was very challenging to find as the main door was blocked, and the alternate entrance was marked only by a small, easy-to-miss paper sign.

Upon arrival, the staff was polite but distracted, frequently discussing their work struggles while registering my stay. This wasn’t the most reassuring first impression.

Finding the room was also a challenge. There were no clear signs indicating room numbers near the elevator, so navigating the hallways felt like being in a maze. The hotel is quite old, and I hope the renovations will improve it, but the overwhelming smell in the hallways—likely from paint or varnish—was quite nauseating. Unfortunately, the room was even worse, with a strong sewer odor combined with a moldy scent, which was hard to bear.

While the room was spacious, it could have been cleaned better. The view overlooked a neglected inner courtyard, which added a rather gloomy feel.

The best part of this hotel is its location near Termini Station, which is convenient if you need to be close to the station for a brief stay. However, it’s worth noting that the area itself doesn’t feel particularly safe.

Unfortunately, my experience at checkout further added to the disappointing stay. I had to pay the city tax before leaving, and as I was running late for my train, I gave the front desk clerk a 10€ bill and asked if he could prepare the change, noting I was in a hurry. There were no other guests around, yet when I returned, he hadn’t prepared the change or receipt. When I reminded him I was pressed for time, he responded with, “You are the one late, not me—it’s your problem.” Not exactly the approach I’d expect in...