Casa Sorrentina — Hotel in Sorrento

Excellent location, Lovely room, very clean, very friendly staff…. But, if you happen to have a room next to the breakfast area then forget having a quiet morning. The breakfast room is a communal one large table experience and you cannot help yourself to anything. Confusion as to what you actually want for breakfast results in a somewhat Fawlty Towers experience. Some people will be offered Orange juice… some will not. If you want Toast, it has to come as a cheese and ham toasted sandwich… just simple toast is not an option. If you don’t want eggs of any sort then you are frowned upon. There are croissants… but they must be served hot with cream and covered in icing sugar. No tea making facilities in the room but you can use the communal kettle. No milk though. They could do with investing in some soundproofing. That is the one moan though. The staff cannot do enough for you and as I said earlier the place is spotless and super clean. I just don’t want to be woken up at 6am by the clattering chairs etc… especially when the earliest you can have...

This was our first time to Sorrentino and accommodation arranged through AAA. This is definitely not a hotel and is a youth hostel at best. It has no elevator service so if you have heavy luggage like we did you have to lug them up the stairs and the guy at the desk did not even offer to help. Room was clean but tiny and although was supposedly made to accommodate 4 adults there was only a double bed and 2 thin coats as the extra bedding and no additional room for 4 suitcases. Customer service was terrible. Asked for an extra luggage rack and was told no. Was only informed once in room that towels would be changed free of charge every 3 days and if sooner was 10euros per person per day. When asked about excursions I was told to google it. Was also told that since prepaid was not refundable. Ate cost and left and paid a little more to get 2 rooms at the hotel plaza. Would never recommend this place and photos are misleading. If you are a youth traveler looking for cheap accommodation this is your place...

This place is a complete joke. It is a glorified hostel with exorbitant prices. I do not understand any positive reviews this place receives. It's a great location and the street traffic was not a big deal at all. But after the first night, staying up past 2am listening to the bass drop from the club upstairs, we complained but were told there was no club upstairs. How do they know that when there is NO EMPLOYEE THERE past 8pm. That's why in their instructions, you have to notify them of your arrival to make sure someone is actually present. We were reserved for 5 nights but happily left after two nights, once we secured another hotel. I repeat, do not stay here if you want a good night's sleep. Also, their "breakfast" was laughable; croissants were most likely frozen and reheated in the microwave (we witnessed that). There are hotels nearby that are 100x better than this at the same price. I wouldn't recommend this place to my...