The service from this shop was some of the best service I have ever received and really needs commending!!! From the moment you walk in the two employees that were there made you feel like this was a vip visit and gave your personalised service.We were greeted with wonderful smiles and amazing service without it being too intrusive.I want to give a special mention to Ilaria who really went above and beyond! When I couldn't decide between two sizes of the chain she added on an extension there and then so i could have the option of both when I wore it !She allowed me to try multiple necklaces on till i decided my favourite and gave me extensive help in choosing the right charms!All while being so friendly and likeable throughout.She did not need to do all this but she really is one great employee.She also wears a lot of the shops jewlery so it’s a great visual for what it looks like!I actually noticed her necklace chain and liked it so much i bought it.If you live or are visiting sorrento please visit this shop ,the jewlery there is stunning.The quality is incredible and they have so many beautiful pieces to choose from.You can even customise your own necklace and brackets with the charm,chain and length.Me and my sister purchased three beautiful necklaces but I really wish i had purchased more! And part of the reason for loving this visit so much was down to ilaria customer service!Thank you to you and your colleague working that day you made our whole trip.I have the most gorgeous necklace that I wear...
Read moreI was so excited to build a charm necklace to remember my time in Sorrento. Got the necklace back to the hotel and when I go to take it off it falls off my neck - the chain totally broke. It was not even hours after purchase. I Took the necklace back the next day and they were not willing to fix it or replace the broken chain. They offered to sell me a second chain claiming "their product was fine". Would not recommend-rude, unhelpful and bad jewelry. So...
Read moreIn this store the staff is very kind and attentive. They pay attention to your style and not pushy. If you are looking for a piece of jewelry hand made using natural stones. This is the place. I have to admit if I was so confused what to buy as the entire collection was so tempting. You can find coral, natural stones, pearl and silver jewelry. This place should be in your list when you are...
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