Ca' dell'Arte Palace — Hotel in Venice

Location: 8 Helpfulness of the staff who welcomed us, despite not speaking English or Spanish fluently: 10 Bed comfort: 7 Quality of towels and pillows: 5 Structure faithful to the photos: 0

The hotel has a room that doesn’t match the photos, located on the first floor next to the entrance to the upstairs rooms, with a noisy wooden staircase. The main issue is the private bathroom is outside the room, right in front of the entrance. This creates an awkward situation: if someone opens the entrance door, you can’t open your room door, and if the door is left open, you might get stuck in the bathroom.

At night, going to the bathroom becomes uncomfortable since you need to dress fully before leaving the room, as you might run into others in the hallway. The room has no sink, and the windows face a wall about 50 cm away. The shower is under the wooden stairs, so the constant noise of suitcases and shoes makes it feel like a bus station bathroom.

While the bathroom photo on the app is accurate, the hotel doesn’t clarify that the bathroom is outside and in the hallway, nor are there photos of this specific room. The hotel charges hotel rates but functions more like a hostel. The room isn’t old, and they provide coffee capsules and water daily, but breakfast isn’t included. They do offer two mini sparkling wines as a welcome gesture. The soap and shampoo are low quality, and there’s no full-length mirror, only a small one in the bathroom, which lacks space for personal items.

Overall, this experience was a...

The hotel is located in a very strategic location. It’s about 2-3 minutes to Rialto Bridge, 10 mins walk to the water bus station back to the train and 15 mins walk to water bus station to Burano and Murano islands. There’s a nice little cafe next to the hotel, Farini, it’s open early so good place for breakfast. There’s also a popular gelato place, SUSO, 1 min away. There’s also a farmacia next to the hotel in the event you are under the weather. As for the room, it’s comfortable, clean and very romantic, with the canal view. The hotel and room uses code access, so it’s convenient and there is no need to carry keys/key cards. The other thing to take note of is the hotel, depends on which floor your room is located, there is no elevator. If you have large suitcases, it might be a bit of a struggle to get your bags up! Mine was at the top floor 😅. Other than that, there’re little baby flies, I’m not sure where they come from since the windows are mostly closed. They don’t fly around, so it doesn’t...

We only stayed one night on a visit for the Biennale. The arrangements for accessing the rooms were accurate and easy. |The location is very handy. On a bridge right by the Rialto and easy to find!|The porter is remote but there’s an intercom and he use’s WhatsApp well. Cleaning staff helped us store the luggage after checkout. |The rooms are recently renovated and there’s a little shared kitchen with a microwave and crockery. The fridge may be useful for longer stays. |One word of caution. The top room (“Pesaro”) has a TV room and a terrace but the bathroom is on the floor below so you will need a dressing gown and slippers ( not provided) as you may run into strangers during the night or early morning on your way to the loo. The bathroom is modern and clean with a key so private. |All the other rooms are en suite so no issue but Pesaro might be a pain for more than one night! Water and beer is provided. |Good aircon was a relief! Much cheaper than...