Kawaguchiko Business & Resort SAWA Hotel — Hotel in Fujikawaguchiko

First impression-oh no! The final result - a comfortable 'home' for 3 nights. The Tourist Office at the Kawaguchiko Station called the Hotel for us and the shuttle van picked us up at the Hotel pick-up point. 4 members of our family group who arrived the next morning walked to the hotel since the shuttle van service starts only at 3pm. It is only about 10 mins walk from the Station. The rooms are big for a Japanese Hotel and the rates are reasonable. The staff were fabulous - both at the front desk and in the restaurant. Interesting to know that they ask their guests if they need daily changing of bedsheets, towels and room cleaning. This is great as there is a shortage of labour. We told them we only need change of towels - and this worked well. Another interesting thing was the availability of extra pillows at the lobby floor (there is only 1 pillow available for each bed-you need more, just help yourself). My only 'complaint' is the flow of water from the bathtub unto the bathroom floor. ||There is a 24 hours drugstore next door; and a Family Mart 5 mins down the road. For dinner on the last night we took a walk the other direction and found several restaurants with great ambience. ||It seems you can view Mount Fuji from the rooms facing the mountains. Unfortunately we didn't as for the 3 days the mountains were covered with clouds. ||Breakfast was satisfying with slight change in variety each of the 3 mornings. ||On our departure morning, the hotel did two shuttle runs (hotel to station) for our family of 7, which saved 3 of us from walking from hotel to the station. ||Thank you SAWA for...

First impression-oh no! The final result - a comfortable 'home' for 3 nights. The Tourist Office at the Kawaguchiko Station called the Hotel for us and the shuttle van picked us up at the Hotel pick-up point. 4 members of our family group who arrived the next morning walked to the hotel since the shuttle van service starts only at 3pm. It is only about 10 mins walk from the Station. The rooms are big for a Japanese Hotel and the rates are reasonable. The staff were fabulous - both at the front desk and in the restaurant. Interesting to know that they ask their guests if they need daily changing of bedsheets, towels and room cleaning. This is great as there is a shortage of labour. We told them we only need change of towels - and this worked well. Another interesting thing was the availability of extra pillows at the lobby floor (there is only 1 pillow available for each bed-you need more, just help yourself). My only 'complaint' is the flow of water from the bathtub unto the bathroom floor. ||There is a 24 hours drugstore next door; and a Family Mart 5 mins down the road. For dinner on the last night we took a walk the other direction and found several restaurants with great ambience. ||It seems you can view Mount Fuji from the rooms facing the mountains. Unfortunately we didn't as for the 3 days the mountains were covered with clouds. ||Breakfast was satisfying with slight change in variety each of the 3 mornings. ||On our departure morning, the hotel did two shuttle runs (hotel to station) for our family of 7, which saved 3 of us from walking from hotel to the station. ||Thank you SAWA for...

Stayed here for 3 nights during my stopover in Kawaguchiko (24-27 Dec). Great location to nearby places for a worthy price.

10-15 mins walk from Kawaguchiko Station 10 mins walk from BELL Shopping Mall + Hard-Off Thrift Store

Rooms are fairly simple, as it's mainly a business hotel. The bed is comfy and keeps you warm from the cold. Bathroom is well-cleaned and tidy. Sleepwear/Pyjamas are provided at the lobby, towels will be in your room on Day 1, but new towels will be placed outside your room every subsequent day.

They provide welcome coffee (3pm-11pm) for check-in and hotel guests. Breakfast is optional, but can be purchased at reception for 800 yen per day (best to let reception know ahead of time).

Had a great stay while exploring Kawaguchiko and enjoying the sights of Mount Fuji, Oshino Hakkai and Saiko Iyashi-no-Sato Nenba. Carparks are free, so you may park your rental cars at the 3 carparks provided. Staff are very friendly, and always do their best to help, even if they speak little English. Proud to work with Mr HOA in the front counter for helping us with Yamato Transport services and clarifying with us.

Will definitely come back again next time if I visit...