Hotel Promote Hiroshima — Hotel in Hiroshima

This is one of the best hotels I’ve stayed in. I love the location as it is in a quiet neighbourhood in a low rise building which feels very cozy. It’s a 10 min walk to the Hiroshima Peace Memorial Park.The hotel staff were wonderful and graciously provided me an upgrade to their best room for my overnight stay. This room was incredibly spacious and the bathroom was huge as well. The shower is in a separated room to the bathroom and has both an area to do stand up shower or use the bathtub/jacuzzi.I do wish they provided free bottled water but that’s my only complaint and it doesn’t matter much. I did have the free coffee in the morning which helped perk me up.Anyways I love this place and it was such good value. I will definitely book this hotel again if I come to Hiroshima...

I ran into cockroaches in my room and on the stairs! The one in the room, I felt bad about squashing it, so I caught it and let it go back in the room when I checked out. Didn’t touch the one on the shared stairs. With all that mess lying around, no wonder it’s a cockroach paradise. Honestly, I’m not mad about the roaches. The real issue was the customer service—it was worse than the bugs! Every time I went to the front desk, this lady with glasses made me wait forever. And when she finally showed up, her attitude was totally cold...

Area was great and rooms were clean, staff was very friendly. In a more quiet area but very close to streetcar stops and major attractions so it was best of both worlds. The only thing that brought down a star is that it is advertised on Google as a 4 star hotel when I would definitely rate it a mid to upper 3 star. There were basic amenities, sheets, decor, nothing that really elevated it to 4 in my opinion. Would I stay here again? Yeah for the comfort, location, and cleanliness. But only if it was a better deal when comparing...