Hanaingen — Hotel in Kusatsu

The people at Hanaingen could not have been more solicitous, friendly, and helpful. They were very thorough at checkin, and offered to help us out with almost anything we needed. The inn has been recently remodeled and is very lovely and modern. It is located only a few steps from the main plaza in Kusatsu. There was a welcome snack and drink, flavored waters and coffee were available at all hours, and the included breakfast was fabulous. There are four private onsen baths and they were all lovely, comfortable, and easy to use. Our room was a bit small, but well-appointed. Showers/baths are communal but the rooms have separate sinks and toilets. Unfortunately, it was pretty cold in Kusatsu for May, but our heater did not work. Also, the wifi was very spotty, but seemed to work fine on the main floor. We inquired about the heater and wifi but the night staff was not able to solve either problem, although they did bring a space heater for us. The staff apologized for the inconvenience but because it was Sunday, they were not able to fix either problem until after we left. All in all, we had a very nice stay but considering the two problems and the lack of a shower in the room, we felt it was a bit too expensive. Nevertheless, we would probably stay there again and can generally...

The people at Hanaingen could not have been more solicitous, friendly, and helpful. They were very thorough at checkin, and offered to help us out with almost anything we needed. The inn has been recently remodeled and is very lovely and modern. It is located only a few steps from the main plaza in Kusatsu. There was a welcome snack and drink, flavored waters and coffee were available at all hours, and the included breakfast was fabulous. There are four private onsen baths and they were all lovely, comfortable, and easy to use. Our room was a bit small, but well-appointed. Showers/baths are communal but the rooms have separate sinks and toilets. Unfortunately, it was pretty cold in Kusatsu for May, but our heater did not work. Also, the wifi was very spotty, but seemed to work fine on the main floor. We inquired about the heater and wifi but the night staff was not able to solve either problem, although they did bring a space heater for us. The staff apologized for the inconvenience but because it was Sunday, they were not able to fix either problem until after we left. All in all, we had a very nice stay but considering the two problems and the lack of a shower in the room, we felt it was a bit too expensive. Nevertheless, we would probably stay there again and can generally...

A wonderful little inn. The staff are very friendly and helpful. There are several unique baths to use from. A bean to a heart. They are shared but private in that any guests can use them but you don't share.

I had a room. In the inn itself which was nice small room that smelled divine. The bed was nice and confortably of a western style.

The people I was travelling with got the room with private bath. I got a look in side. It was very impressive. A large space enough for a whole family. The furniture whilst not to my style was good quality, appeared to be more of a honeymoon thing. The price of the room was less then double my room but the private bath and the space would really aren't more.

The room came with a welcome snake with treats fromt here store which were lovely. We also had breakfast, more Japanese style with plenty of delicious beans, not my style but really nice.

Well worth staying here if you are...