Georgetown Inn by Sky Hive — Hotel in George Town

A terrible mistake staying at this supposed hotel. I then received a message saying that I had to have WhatsApp to receive 'check-in' information. They sent me an online form requesting lots of personal information. I refused to complete it. I telephoned the Watts App number and requested check-in via my passport. The owner argued with me until I reminded of Malaysian legal requirements; I'm not sure what they will do with your Information once you've checked out.

The hotel claims its self check-in because of COVID measures. I didn't see any hand sanitiser. The electronic Thermometer was plugged in but not working. The supposed staff member that the remote owner sent to check me in was a Pakistani boy whom didn't speak any English and didn't know what he was doin. I had to show him what page of my passport to photograph. He was not wearing a face mask; I was.

The remote owner communicated via WhatsApp. If you have any issues, there's no staff to assist you. There's no reception or even a Helpline telephone.

The Internet closed on and off every 2 minutes. I contacted the remote owner via WhatsApp. She blamed the fault on me, my Computing skills and the 3 devices I was using. The WiFi could not even keep my Nord VPN open. The owner had a million excuses why I was at fault. She even insisted on sending a member of her staff to assist me. 5 minutes later the Pakistani boy appeared, photographed my connection error message's on my devices, smiled and left. I told the owner I'm a remote digital worker and I studied computing at at university; she refused to admit that she had purchased the cheapest possible WiFi ISP package available and didn't care it it worked for her customers. I asked her to cancel my booking and I'll go to another hotel. She refused. She claimed the hotel was full and other customers advised her they were using the WiFi..... Total lies. My corridor was empty until later in the evening when couples of various ages and age gaps, arrived at the hotel, without baggage; I sat outside the hotel using my cell phone broadband as a hotspot and witnessed them coming and going.

Noisy corridors, thin uninsulated walls, you can hear your neighbours snoring and other things.; including the toilet. I was glad to leave and check in to a proper hotel who's business model is not run on a shoe-string and believes in customer service; which does not blame the customer for thier appalling poor management and...

one of the worst hotel experiences i’ve ever had!!!

the room was clean enough, but the lack of windows and the ventilation system, which only works when the key card is inserted, made the room feel damp, moldy, and smelly. this is a self-check-in hotel, so you receive all check-in information, including locker passwords, via whatsapp only. the staff was friendly and helpful, which i appreciated. however, despite the hotel having a strict “no smoking inside” policy, on our first night of our arrival, we smelled cigarette smoke coming through the bathroom ventilation. we informed the staff, and they responded quickly by spraying air fresheners. unfortunately, i noticed that the staff member himself smelled like cigarettes. it was obvious he was the one smoking. the smell was unbearable. we seriously considered moving to another hotel. eventually, we managed to air out the room by keeping the door open for half an hour. this was a terrible experience and taught me an important lesson, “never stay in a room without windows.” if the ventilation fails, you’re basically trapped in stale air with no way to breathe the fresh air of...

I'd like to give G Times a better review but unfortunately if you want to actually sleep you're better off someplace else. There is a major construction site right next door and it looks like they're just getting started with the build so an afternoon siesta is off the table. ||Understandable, but the big problem comes after dark. Around 10p.m. the night desk clerk invites a group of his friends to come hang out in front of the hotel. They stay ALL NIGHT! Talking loudly, and laughing away until about 6:30 a.m.||My first night I went down and asked the clerk if he could ask his buddies to keep the noise down...ignored. ||The next morning I asked the assistant manager to have a word with the lad...didn't happen. ||The hotel has potential with close proximity to the ferry jetty and very clean rooms. They just need to either enforce a no loitering rule out front or better yet, replace the...