Old Penang Hotel (Trang Road) — Hotel in George Town

MOUSE UNDER THE BED!||We hardly make bad reviews, we look for cheap places and we adapt a bit 'to everything, but in this hotel the dirt, and rudeness has bordered every limit!||We arrived at 2.30pm (check in at 2pm) and the room was not ready, after 20 minutes they give us the keys telling us that they will not give us towels because they do not have enough. The girl at the reception was rude and unfriendly. Let's go alone to the room where the sheets had not been changed, there were a lot of hair on the bed. We wait another half an hour and a boy arrives and changes only the sheet and not the pillowcases and blankets (which are not covered but two old rags).||The room is dirty, probably never clean, but only the linen change (not always), the carpet has not been vacuumed for years. The shared bathroom is old and in bad condition, but it would also be fine if it were not for the fact that in three days of our stay has never been cleaned!||BUT NOW THE MOST IMPORTANT PART ARRIVES: The third and last night we hear noises under the bed after more than an hour we can be sure of what we feared! It was a mouse! But it's still not the worst thing. The worst thing is that when we went down to the front desk to point out the problem the guy did not seem surprised at all, he did not even apologize and being dealt with enough he gave us the keys of the next room where at 2 o'clock we had to move all the our things! The other room was as dirty as before and I do not know if by suggestion or not, but we continued to hear noises all night! In any case, even the little we paid (which is not so much in Malaysia) is still too much to sleep with mice and be treated...

MOUSE UNDER THE BED! We hardly make bad reviews, we look for cheap places and we adapt a bit 'to everything, but in this hotel the dirt, and rudeness has bordered every limit! We arrived at 2.30pm (check in at 2pm) and the room was not ready, after 20 minutes they give us the keys telling us that they will not give us towels because they do not have enough. The girl at the reception was rude and unfriendly. Let's go alone to the room where the sheets had not been changed, there were a lot of hair on the bed. We wait another half an hour and a boy arrives and changes only the sheet and not the pillowcases and blankets (which are not covered but two old rags). The room is dirty, probably never clean, but only the linen change (not always), the carpet has not been vacuumed for years. The shared bathroom is old and in bad condition, but it would also be fine if it were not for the fact that in three days of our stay has never been cleaned! BUT NOW THE MOST IMPORTANT PART ARRIVES: The third and last night we hear noises under the bed after more than an hour we can be sure of what we feared! It was a mouse! But it's still not the worst thing. The worst thing is that when we went down to the front desk to point out the problem the guy did not seem surprised at all, he did not even apologize and being dealt with enough he gave us the keys of the next room where at 2 o'clock we had to move all the our things! The other room was as dirty as before and I do not know if by suggestion or not, but we continued to hear noises all night! In any case, even the little we paid (which is not so much in Malaysia) is still too much to sleep with mice and be treated...

Unacceptably dirty Hair on bed. Dirty carpet. Dirty showers with hair, cigarette butts, used soap, shaving razors and toilet paper. Cigarette ash and butts on toilet. Cigarette smoke in hallway and in very very small room. Extreme fire hazard with all the smokers so this is just a matter of time. Paid 40 ringgit per day with tax but still overpriced. Mouse on day 5 running around on headboard and floor. Do not bring food into your room or mice will find it. Room is too small for 2 people with 3 large bags. Deadbolt and sliding bolts, chain not functioning. Room is relatively unsecure with a very hard shove. Brought my bags up to my room and afterwards the staff offered to help bring them up after the fact. The local wifi is continually overloaded with weak signal and nonfunctional. The router either needs to be on the second floor or the first floor ceiling. The best connection provided 100 KB/s at best but usually did not work. The only accessible refrigerator is in the lobby with the paid drinks. Two eating areas on left and right side with no working refrigerators or microwaves. To avoid mice eat at the lunch 1200-1430 buffet for 21 ringgit for two at the M Galleria mall go to the fourth floor restaurant at the center of the...