Fuuka Villa — Hotel in Langkawi Island

Fuuka Villa (Room 106):||PROS: |1. Large, very comfortable king bed with plenty of comfortable pillows;|2. Free filtered water refill station at reception/office;|3. Modern, well-maintained community that presents well;|4. Visa credit cards accepted for room payment;|5. Nice outdoor porch with table and two comfortable chairs;|6. Nice, modern, and spacious room and bathroom with pleasant grey-toned theme/accents;|7. Good aircon system;|8. Good, quiet location easily walkable to Pantai Tengah (5 minutes) and Pantai Chenang (20 minutes);|9. Nice, helpful on-site manager who seems genuinely interested in making guests happy;|10. Nice blackout roller shade on primary window;|11. Nice long community pool with comfortable curvy lounge chairs;|12. Plenty of areas within the room to place/store items;|13. Available seating area inside the room with coffee table and two comfortable chairs;|14. Secured safe deposit boxes available within reception office;|15. On-site scooter rentals at office.||CONS:|1. Unusable WiFi signal quality for laptops, and the phone WiFi connection works just for basic internet, streaming, and email but is still slow for file transfers. There is a strong 5 GHz WiFi signal in the office that only reaches room 101 but is unavailable at all other rooms (they only have an outdated 2.4 GHz WiFi network extender signal available for everyone else). Their entire WiFi system desperately needs to be updated. People should not stay here if they need to get any work done, unless they can secure access to room 101 which has just 2 twin beds. I ended up buying a mobile data eSim and use the hotspot from my phone to get the laptop internet to work. The manager claims he will be working to resolve the issue and upgrade the WiFi access-points network to a new 5 GHz system;|2. Multiple flies lying on bed upon check-in, but the manager was able to provide a fly swatter and bug spray to resolve the issue promptly;|3. No shade on the room’s rear window illuminates the room with sunlight each morning, forcing an early rise. If you like to sleep in, this will be a problem for you;|4. The room’s front windows facing the community walkway are not tinted for room privacy, so anyone from outside can see inside your room;|5. The pool deck is just grass and dirt. Management should upgrade the pool desk to tile or at least AstroTurf;|6. No secured/bolted safe deposit box within the room;|7. No universal/travel power points;|8. No desk/workstation in room;|9. No bar/rod to hang hand towel near bathroom sink;|10. No AMEX payments accepted;|11. Entry door needs doorsweep and weatherstripping to help keep bugs out and better retain aircon;|12. Small yellow strain on bed comforter;|13. No alcohol...

Fuuka Villa (Room 106):

PROS: Large, very comfortable king bed with plenty of comfortable pillows; Free filtered water refill station at reception/office; Modern, well-maintained community that presents well; Visa credit cards accepted for room payment; Nice outdoor porch with table and two comfortable chairs; Nice, modern, and spacious room and bathroom with pleasant grey-toned theme/accents; Good aircon system; Good, quiet location easily walkable to Pantai Tengah (5 minutes) and Pantai Chenang (20 minutes); Nice, helpful on-site manager who seems genuinely interested in making guests happy; Nice blackout roller shade on primary window; Nice long community pool with comfortable curvy lounge chairs; Plenty of areas within the room to place/store items; Available seating area inside the room with coffee table and two comfortable chairs; Secured safe deposit boxes available within reception office; On-site scooter rentals at office.

CONS: Unusable WiFi signal quality for laptops, and the phone WiFi connection works just for basic internet, streaming, and email but is still slow for file transfers. There is a strong 5 GHz WiFi signal in the office that only reaches room 101 but is unavailable at all other rooms (they only have an outdated 2.4 GHz WiFi network extender signal available for everyone else). Their entire WiFi system desperately needs to be updated. People should not stay here if they need to get any work done, unless they can secure access to room 101 which has just 2 twin beds. I ended up buying a mobile data eSim and use the hotspot from my phone to get the laptop internet to work. The manager claims he will be working to resolve the issue and upgrade the WiFi access-points network to a new 5 GHz system; Multiple flies lying on bed upon check-in, but the manager was able to provide a fly swatter and bug spray to resolve the issue promptly; No shade on the room’s rear window illuminates the room with sunlight each morning, forcing an early rise. If you like to sleep in, this will be a problem for you; The room’s front windows facing the community walkway are not tinted for room privacy, so anyone from outside can see inside your room; The pool deck is just grass and dirt. Management should upgrade the pool desk to tile or at least AstroTurf; No secured/bolted safe deposit box within the room; No universal/travel power points; No desk/workstation in room; No bar/rod to hang hand towel near bathroom sink; No AMEX payments accepted; Entry door needs doorsweep and weatherstripping to help keep bugs out and better retain aircon; Small yellow strain on bed comforter; No alcohol...

Absolutely appalled by their email replies, making assumptions that my children will be causing problems to other guests without even us being there prior to our arrival and not indicating that more than 1 child is not allowed. Just look at one of their emails below just downright insulting, basically just told me that if i bring my kids they will piss other guests off who are more well off from a richer country and we will basically be a nuisance, there's more email replies that was really offensive and downright insulting as well that i can't paste it here, but i've since cancelled my bookings with them without even staying there, and i would advise to go against this place even with high ratings. Being humble and respecting your customers should be key to any hospitality chain, and they've obviously not realised that.

///////////////////////////////////////////////////////////////////////////////////////// As a general rule, a child behaves better when it has 2 parents looking after it. However, 2 children are more likely to scream & shout and run around without a care in the world. This is bound to offend certain guests who have travelled thousands of miles for some peace & quiet and also enjoy our hot sunny weather.

We aim to try and please all our guests, so please help[ us to keep all our guests happy and satisfied.

Thank you very much for your cooperation and understanding.

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Their final email below apologizing but being really insulting also:

////////////////////////////////////////////////////////////////////////////////////////////////// We apologize if we have in any way inadvertantly offended you.

However, if you wish to take all general comments as a personal affront to your good character, then there is absolutely nothing anybody can do to...