Room ad overview does not look like what we received. I was very surprised by the broken pipe,the room smelled,the filth looked dirty and most I could not accept, the room wall and bathroom walls were so dirty! When my husband graduated well to change rooms, various reasons. Hard and everything. Even we should talk well to avoid any fight. But the employee does not endorse our discretion! Even telling us in Kelantan say we're a kid? I really understand what it says. I chose this rest house at first because based on the pictures provided the toilet was very clean and comparable to the price, undeniably the advantages Affordable price for the beach.But! Indirect cleanliness is maintained.We may be less agitated if we can change the room because the toilet is very unreasonable.Communication between top employers and workers is very bad! We made a call to the upper room to request a room change, and agreed upon by the above party. When meeting with his employees, his employees say the top party is not in exchange !? We resubmit the superior over and over again, and are not answered. I feel very foolish, not only by the employees but also with the Superior. In this regard I feel that it is not just a rude employee, the management is also involved. Due to the fact that we were very angry, we did not spend the night here and continue to return keys and rent at another hotel. Because there is no discretion we are forced to rent another forget about that night. I hope no more hit customers like we are facing. Maybe...
Read moreThis hostel really needs to improve on a lot of things.||||Ambience:||Corridor is creepy and gloomy. Poor lighting. Room was musty.||||Basic amenities:||The thing that really annoyed me is the water supply. I've never stayed in a place where I have to complain about water disruption 6 to 7 times during a three days two nights stay. During one of our complaints, we were given a key to another room for us to shower. ||Aircond worked well. ||Water heater worked well - when there's water, obviously. ||Flush didn't work - we did it manually! ||Mattress creaked for every inch of movement - luckily we were dead tired both nights to be bothered by this :)||||Car Park:||Not systematic. Can be overfilled. Lucky for us, we didn't face any problem.||||Overall:||The only saving grace for this place is its prime location - it is fronting the Cenang Beach and along rows of shops and stall (there's an excellent grill-stall called Fishbone and a multi-language bookshop literally in front of this place), at an affordable price. That, and the reception is quite attentive (i.e. despite all the problems, they always found us a solution - like shower in another room)||||That said, there are hundreds of hostel along that beach, thus if you have time I'm sure you can find a better place at a...
Read moreAbsolutely Disgusting..WORST EXPERIENCE EVER
This was beyond a nightmare.it was a complete disaster. I had originally booked another property via Booking.com, but upon arrival, I got a sudden message saying it was unavailable and was given this filthy motel
The room was disgusting.it reeked of mold and rot with stains on the walls, visible holes everywhere, and it stinks. The toilet looked like it hadn’t been cleaned in months. I felt sick just standing in there. At 3 AM the roof started leaking rainwater directly onto the bed. I was shocked.
When I called the manager, his response was so rude “Ask Booking.com for a refund if you don’t like it.” No apology. No help. The staff were equally rude.
I didn’t even make it through one night. I left the moment the sun came up abandoning what was supposed to be a 3D2N stay after only 8 miserable hours.
This place should be shut down. It’s unsafe, unsanitary, and run by people who clearly don’t care. Avoid it at all costs. Do not...
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