Hotel Misión Grand Casa Colorada — Hotel in Guanajuato

I have eaten here in years gone past and it was always a good traditional Mexican restaurant. Sorry to say it just has not been kept up and is in disarray - We knew something was wrong when they told us they were only excepting cash, when we told them we were using cards from work they had to go to the hotel to see if they could use their machine. The menu is limited and you get the feeling they might not have everything on hand. The bar is very limited - I had to have them just bring what they did have instead of asking over and over. ||The salads and soup were good, but the main course took forever and once we were served we all were let down. I ordered the house special Filet - grilled filet with a mushroom wine sauce. I am not sure what cut of meat it was, but it was not filet and it was not very good.||I hear that the breakfast is really good, but have not been there to try it.||The wait staff were trying hard, but between the limited choices their job was tough. ||The view is an amazing view of Guanajuato from the highest point...

The hotel is located in one of the best places in town. It is at the top of a big hill so you have great views of the entire city. The rooms are large and the sheets and bedding clean. The rooms are a bit outdated and although I like the old feel and charm/character, the fixtures were very loose and almost felt like I would break them. They had only one room left but offered us 2 extra beds so our group of 5 could stay (thank you). There is a private walkway down to the main city streets, but you have to have staff open the gate for you and they do not open it to go back up. The walk from the downtown area is about 30 mins (all uphill). The staff are so accommodating and go above and beyond to help. Everyone is so friendly and kind. Cabs take a while to come up the hill, but there is free parking if you bring your own car. They did not have AC when we arrived but stated the hotel is working on fixing on the AC and adding more rooms. The water pressure in the...

I was very disappointed with this hotel. I am a frequent traveler and I had never experienced this kind of low maintenance in a hotel that is supposed to be premium. See the pics, we had a suite and it was very big but it was really dirty . Dust (a lot of dust) in all the wooden doors, humidity and fungus in the ceiling, fungus in the amenities basket, stained and old carpets, broken curtains,dirty windows, stained bedspread, stained sofas (like if they weren't cleaned ever). The sofas were so dirty that I didn't even want to sit there to see the view of the city (the only attraction of this hotel). At night, the wind blows very strong and you hear the buzz in the windows, a little bit scary. To make things worse, there was a power cut in the area and we had no water for two hours...don't they have an energy power plant? The only good thing was the food, and the staff were friendly. It's a shame, it's a pretty hotel but the owners seem not to...