Hotel Catedral . — Hotel in Mexico City

Just spent 4 fantastic nights at the Hotel Catedral.I had stayed and reviewed the hotel before but had not been back since the opening of the new Pyramid Tower which is just spectacular. My room, 1410, was big with extremely comfortable beds, fridge, tv with hundreds of channels and YouTube, Netflix, etc., a comforting rain shower, etc., etc. The room was spotlessly cleaned every day by the wonderful house staff. In fact, every single member of the staff went above and beyond to make the stay welcome. A big kudos to Emmanuel Espinosa who was extremely helpful, friendly and assisted us. By all means, get the breakfast! There is so much on offer that you can easily fill up here and not eat anything 'til dinner. Not only are there tons of items, hot and cold, on offer, they will make pretty much anything you'd like. The other restaurant area is very popular with locals. We had soup there one day and it was delicious and very affordable. The staff at the breakfast buffet was very helpful, friendly and always looking for a way to make your breakfast experience delicious. Another great plus is the presence of the owners, the father and son. They are always present, walking around and will always stop and talk to you about anything regarding the hotel. We had a good 20 minute conversation with the father about the construction of the new part of the hotel above Mixcoac ruins (which you can see through the glass floor). On another occasion, the son was standing in the corridor between the old part of the hotel and the new part and just shaking everyone's hand as you passed by. Finally, location, location, location - you are literally behind the Cathedral. It's less than a 5 minute walk to the Zocalo and the Templo Mayor. Just a wonderful, wonderful stay - everyone is so great, the new Tower is so beautiful, the food is so delicious -I would just live and work there!!!!Just came back from 4 fantastic nights at the Hotel Catedral. I had stayed there before but had not been back since the opening of the new Pyramid Tower. As much as I had enjoyed by previous stays in the Catedral Tower, the Pyramid Tower is just spectacular. I stayed in room 1410, my friend in room 1313. Both big rooms with extremely comfortable beds, a pillow menu, refrigerator, tv with hundreds of channels and YouTube, Netflix, etc., a comforting rain shower, etc., etc. The room was spotlessly cleaned every day by the wonderful house staff. Speaking of - every single member of the staff, every one of them, went above and beyond to make the stay welcome, always smiling, greeting you whenever you crossed paths, etc. A big kudos to Emmanuel Espinosa who was extremely helpful, friendly and assisted us. By all means, get the breakfast! There is so much on offer that you can easily fill up here and not eat anything 'til dinner. Not only are there tons of items, hot and cold, on offer, they will make pretty much anything you'd like. The other restaurant area is very popular with locals. We had soup there one day and it was delicious and very affordable. The staff at the breakfast buffet was very helpful, friendly and always looking for a way to make your breakfast experience delicious. Another great plus is the presence of the owners, the father and son. They are always present, walking around and will always stop and talk to you about anything regarding the hotel. We had a good 20 minute conversation with the father about the construction of the new part of the hotel above Mixcoac ruins (which you can see through the glass floor). On another occasion, the son was standing in the corridor between the old part of the hotel and the new part and just shaking everyone's hand as you passed by. Finally, location, location, location - you are literally behind the Cathedral. It's less than a 5 minute walk to the Zocalo and the Templo Mayor. Just a wonderful, wonderful stay - everyone is so great, the new Tower is so beautiful, the food is so delicious -I would just live and...

As a very experienced traveler, I know within 5 minutes if I am going to have a good or bad experience either in a restaurant or at a hotel. Based on visiting CDMX about 14 times and staying around the Zocalo area, here is my fair assessment of the Hotel Catedral. The Good: • The facilities are old but very well-kept. The premises are very clean, and the rooms are great. The beds, towels and pillows are very comfortable and the cleaning ladies did a superb job every day cleaning our room. One of our bathroom lights broke and I forgot to report it, however upon my return in the afternoon, it was fixed and that is what I call attention to detail. • The air conditioning was functioning perfectly and kept us cold at all times. T.V. was also a nice size, with limited programming but we did not stay there to watch T.V. so all was alright. • The shower had good water pressure, faucet, and the toilet with great pressure as well. The toilet paper smelled really good like it had perfume on it which we enjoyed. They replaced shampoo, conditioner, and hand soap every day. • A very modern safe box in the room gave us a sense of security and the lighting of the room was perfect. • The hotel has two terraces with great views (at the top) and they have coffee and tea close to them so you can have a relaxing time. • They receive you with a fresh bottle of water and fruit or chips if you like and they replace the drinking water in your room every day.

The Bad: • I cannot really think of anything really bad of this hotel but the reason I did not give it 5 stars is because of the following: o I made my reservation about 3 months in advance, paid it off, and requested a room away from the elevator (based on experience those are the noisy ones). The room I got was exactly close to the elevator and people staying in the rooms facing the street had to pass by our room. Needless to say we could not sleep later than 7 a.m. because people were so loud going to breakfast and that kind of ruined our stay. The can do better: • At arrival, the front desk could not help us soon because they were looking for someone who spoke English and that took time. They told us a few minutes so we went to eat at the restaurant they have within the hotel and after 45 minutes we returned. They still told us wait a minute which was another 10 minutes. I would recommend having someone who speaks English, especially during the day. Checking in on time is vital because the traveler might arrive tired and want to rest. • On the last day of the trip and when we were ready to check out, we were trying to go downstairs with our luggage and we noticed that someone (cleaning people) had the elevator stopped on floor 5 so we could not use the elevator. I would recommend not to stop it since people with big bags cannot carry their luggage. • Our reservation included breakfast (of course we paid extra), but I noticed every morning the waiters left a note on the table saying “tip is not included in the service” which at the beginning I thought it was not something I will do because I always tip, but after carefully observing clients, I noticed they wanted good service and left with no tips, so I guess that is alright.

Honor mentions:

As always, there are people that for a good reason their names stay in your head and that reason is because they provide excellent service. I would like to give special Thanks to Telma in the kitchen, Andy at the front desk and Karla the hostess. These individuals made our stay great and they deserve recognition.

Overall I fully recommend this hotel as a good option to stay close to the Zocalo and hope if I decide to stay here again, they honor my request of a room away from the elevator and...

My wife and I spent five memorable nights at Hotel Catedral and were deeply impressed by the experience from start to finish. The hospitality here is exceptional—truly above and beyond. The staff greeted us with warmth and genuine care and even offered to personally walk us to nearby spots when roads were blocked due to the peaceful teacher protests happening in the Zócalo. Whether it was helping us find an ATM or locating our Uber pickup point, their kindness and thoughtfulness made a lasting impression.

Our room was spacious, cozy, and impeccably clean, with daily housekeeping we really appreciated. The bathroom included a comfortable tub and even a bidet—something we didn’t expect but were very happy to have. The bed was incredibly comfortable, and we especially loved the pillow menu, offering a variety of options to help each guest find their perfect fit—such a thoughtful touch!

One of the standout features of the hotel is its deep connection to the history of Mexico City. Built atop a portion of the ruins of Tenochtitlan, the hotel features a glass walkway where you can view the remains below and enjoy breakfast while overlooking even more. Speaking of breakfast—it was delicious, with a wide selection of fresh dishes and drinks, and definitely worth including as part of your stay.

Another major highlight was the hotel’s terrace bar, which offers a panoramic view of the Zócalo and Catedral Metropolitana. While the square was filled with protesting teachers during our visit, we found it meaningful to witness this moment of civic action—it only deepened our connection to the city.

Among the many thoughtful amenities, we especially appreciated the complimentary bottled water (available from the moment we arrived and replenished in the lobby fridges on the first floor), and the packed lunches the hotel prepared for us the morning of our Xochimilco excursion. We had to leave early, and they had our box lunches—complete with a sandwich, chips, oatmeal bar, and drink—ready for us at 7 a.m. sharp. That level of service is rare.

We didn’t use the hotel’s tour services since we had planned our excursions ourselves, but the staff was happy to answer our questions and offer tips.

Noise wasn’t an issue for us—we were out most of the day—and while you could hear street vendors during the afternoon, it added to the charm and energy of the historic center more than it ever felt like a nuisance.

We felt safe and welcomed throughout our stay, and navigating the city was simple and enjoyable. We couldn’t have asked for a better home base. Hotel Catedral was a perfect blend of comfort, culture, and care—and we’d happily...