Maison Do — Hotel in Marrakesh Prefecture

Maison Do — the worst experience of our entire trip in Morocco.

My family and I traveled across the country: from the Sahara to the coast, staying in all kinds of places — from simple village inns to cozy oceanfront hotels. Everywhere we were greeted warmly and respectfully. But Maison Do in Marrakech was a complete disappointment.

👉 We stayed in a suite.

One morning, we came for breakfast with our child — and faced total absurdity.

🔹 The hotel has more than 15 rooms, but breakfast is served at one communal table that fits no more than 3–4 families at a time. All seats were taken. 🔹 When we asked where we could have breakfast, the staff member just waved toward the table and walked away. 🔹 We were left standing in the sun with our child, waiting for a spot to free up.

When we finally sat down, we were served: – 4 thin pancakes – some bread – butter – 3 peaches – coffee, tea, juice, milk

Other guests had jam on their table — but we weren’t given any. We had to ask for it.

When we calmly and politely expressed our dissatisfaction, instead of apologizing, the staff member said, “I’m just a worker, go to the managers,” in a very rude and irritated tone, then started muttering something rudely in Arabic.

Later the manager came over and apologized, but the impression was already ruined.

📌 We are not picky guests. We really have something to compare with. Maison Do looks beautiful in photos, but behind the scenes — chaos, disrespect to guests, and no organization.

We won’t go for breakfast the next day. Also, the soundproofing...

back yesterday from a week in this Riad, wonderful! we booked whole place (the one with the pool) The pool goes with out saying, of course it was very hot and the pool was a great thing to have to dip into and cool off, the poo area is very spacious also, for sitting eating drinking, many umbrellas for the sun also, on hand, some need a wee bit fixing but they all work, kitchen on the roof terrace great asset, all our duty free booze in fridge, drinks late in the day/roof terrace, it was wonderful! Ali, was on hand to go buy our water and tonic, for the gin, he prepared our lovely breakfast every day, fresh squeezed orange juice, bread, jams, fruit, team and coffee, really lovely , he also went out to buyt local crepes some days for us. The cleaning ladies were superb, rooms/ensuite bathrooms cleaned daily very well, towels changed every two days, house is also very clean. The owner comes every morning to check all is ok, its best to speak french or english though to converse with her, Ali, speaks great english, the lady that help in the riad, speak french and not a lot of english , but super helpful, she actually took me to the local market, that I hadnt seen before, to buy a Tagine, and spices, she looked after me local prices, they also have a link to a great driver, Abdul,very nice decent man, we felt at home with him. All in all, we had a fabulous week, one extra thing that would be lovely on the rof terrace, would be potted plants, that smell, of the area,...

We stayed here in April 2019 as a family of 4, my children are 7 and 10. Our taxi struggled to find it but he called the owner and she gave him directions and met us in a square and helped with our bags. We were welcomed into a beautiful Riad and showed to our room. The owner Yolande was friendly and helpful throughout our stay. ||||At times my children found central Marrakech a bit too hectic, but whenever we returned to Maison Do we always found it calm, quiet and relaxing. The room was a good size for a family and our children had 2 individual beds. My wife and I found the double bed very comfortable. ||||Breakfast was lovely, with freshly squeezed orange juice, bread and a different egg-based pancake, muffin etc every day. ||||Yolande was more than happy for us to leave our bags in the property on the last day until the afternoon and booked us a taxi. She returned to meet us and say goodbye at the taxi. A fabulous experience at an excellent price.||||Tips: ||It's worth getting Yolande to book you a taxi to/from the airport. Most couldn't find Maison Do and were all much more expensive.||The Riad is in the middle of the central area of the medina, down some side streets. We did find these intimidating at times. Nothing serious but just be cautious.||There are 2 Riads here and we strayed at Masion Do which didn't have a pool on the roof. The roof terrace was lovely though with...