Riad Dar Saba — Hotel in Marrakesh Prefecture

Riad dar saba has potential to be a comfortable stay, but unfortunately fell short of reaching this, mainly due to the customer service provided.

Upon check in we were made to feel uncomfortable, unwelcome and as if we were an annoyance, any questions were met with disdain and eye rolls from the receptionist Leila. It is immediately clear she does not enjoy the customer facing side of her role.

Regrettably, this was not the end of our strange interactions with Leila. We were awoken during our first night at 12:30am by yelling and laughter that continued for 15 minutes. Thinking it was other guests we went to investigate and ask if they could be quiet as we had an early start the next morning. At this point we were surprised to find Leila herself making the noise along with some others. Leila then pretended as if there had been no racket whatsoever and feigned confusion. Given the walls are paper thin and every noise can be heard in the riad, I am certain we weren't the only guests awoken by the noise she was creating. It was a very bizarre situation.

It is also worth mentioning that the WiFi signal on the second floor is so poor it is unusable. It is marginally better on the first floor. On a positive note, Ayoub who works at night is very kind and helpful. He is a complete contrast to Leila and was always polite and eager to help us. The included breakfast Ayoub prepared was also nice.

In conclusion, if management stays the same then I would not recommend Riad dar saba. Although the Riad is a cheaper option, providing professional and welcoming service costs nothing and can make all the difference to the...

Cosy clean and secure low budget accommodation |Manager Ajoub is a fantastic host and arranged transfer from airport, met us outside and walked us the short distance to the Riad|Ajoub gave us his number and great directions and information for exploring the souks and local sights. He even went as far as to look out for us returning as its very easy to lose your bearings.|Breakfast was delicious, juice, fresh coffee, local pancakes, bread and jams.|We wanted to do an excursion to the desert including a camel ride and quad biking and Ajoub arranged it for the day including transport and a traditional berber meal after sunset and amazing entertainment in the Agafey desert. It was FANTASTIC!|And only around £40 each!|Highly recommended and saves worrying about organising from tour operators elsewhere |We cannot thank Ajoub enough for his warm hospitality and friendliness...

Tucked away in the norther part of Medina, this cosy and pleasantly decorated place was a perfect and quiet getaway from the intensity of the centre of Marrakesh. It is few minutes walk from places of interest as well as markets and a bike hire shop. Traditionally decorated with local rugs, lamps and heavy wooden doors and window shutters, it was aesthetically pleasing and comfortable. My room was placed by the reception and the dining table on the ground floor, which was pretty convenient. The only downside of it was that room was getting quickly cold in the evening and slightly damp. But as it comes fitted with an aircon it wasn’t a major problem and overall didn’t affect my stay. The team was very friendly and helpful and the breakfast was simple, tasty and came with a huge jug of a coffee. Would happily return...