Kathmandu Sunny Hotel — Hotel in Kathmandu Metropolitan City

Note: there is new ownership, so older reviews may not apply! My daughter and I were booked for one night at Kathmandu Sunny Hotel prior to leaving Nepal. Unfortunately, she got very sick the night prior to our arrival at the hotel, and continued to be quite sick in the morning. I went out early in the morning and the proprietor directed me to the nearest pharmacy. Later in the morning, they called the room and asked what time we would be taking breakfast. When I said we would not be eating because of my daughter's illness, they offered us late checkout at no fee so she could rest until we had to leave for our flight. When we came to the lobby later in the afternoon, they brought us warm water and expressed genuine concern for our well-being. I learned that this is a small, family-run business, and they seem to extend that sense of family to their guests. The room rate was excellent--it was clean and the beds were very comfortable. The wall unit for heat/AC was very helpful since my daughter wasn't well, and it was the best hot shower I had in our stay in Nepal. Even the wifi connection was better than a much more expensive hotel we had booked at the beginning of our stay. Although we did not get out to see much in the surrounding area, the location is also excellent, in easy walking distance to many attractions and shopping, while also far enough off the main roads to be quiet even during the day. If you are looking for an affordable, comfortable hotel with staff who will attend to your needs, this...

I booked the room for 4 days. The first two nights I experienced a loud barking dog right near my room. It came from a neighboring yard. It kept me awake at night and woke me up at 1, 2, and 4 a.m. I told the owner about the dog the next day and he said nothing could be done about that. The room was also very cold and uncomfortable. There was a space heater in the room but it could not keep up with the cold temps outside overnight. The bathroom sink had only a cold water faucet. The shower did have hot water. After the first night I decided to give it one more night to see if any improvement would be make. After the second night I told them I was leaving the hotel to find a more comfortable place. Told them there were a few reasons but the two major ones were the barking dog and the cold room. He offered to move me to a room directly above mine but the same issues exist there. I told them that I would let them decide if they wanted to refund me anything for the 2 days I did not stay there. They told me they could not do a refund and said I had to go to Hotels.com. I told them I have not had success getting refunds from them and I am traveling long term in SE Asia and don't have the time or means to pursue this with them. I told them any refund would have to come from them. No...

A nice family owned hotel with heat in the rooms (though it sproradically turned on and I couldn't get my room warm by US standards). It is clean and walking distance to Thamel, the tourist area. There are two cons: 1) I stayed for 8 days and my room wasn't serviced even once. Though not sure if that's the norm in Nepal. 2) On my first day there I asked about local attractions and they insisted I use their car and driver (at a much higher cost) than a taxi because "it would be better." They also offered to have one of the owners go with me as a tour guide and pay her tip. It was my first day and I didn't have a lot of time to sight see so I went with what they said. But I was annoyed that they didn't offer me any other viable options. I'ved traveled the world and Nepal is safe, I would have been fine with a taxi. And the owner who went with me as a "tour guide" had no sense of keeping time to see all attractions and when things were open. We ended up wasting time waiting for one of the temples to open and only seeing 3/4 planned stops. I have no problem paying for service, but if you want to add tour guide services do your research and make it a...