West Plaza Hotel Downtown — Hotel in Koror

We stayed here overnight as we couldn't board our live aboard until the day after our late night arrival. I was with a group of 12 underwater photographers, each with 3-4 large luggage bags. The first complaint was that the lobby for check-in was up stairs and the lift for luggage was tiny so it took a very long time and manual labor for us to get all our luggage from the ground floor up to the lobby. Although there was a person behind the desk to check us in, they completely disappeared after they had checked us in. So we had no way to buy bottled water as the refrigerator in the lobby was locked and there were no employees to unlock it. I wouldn't have normally cared, but there were actually signs in the bathrooms saying not to use the faucet water, meaning we needed bottle water, which we did not have. So, no way to brush teeth. Once in the room, it had a small kitchen and basic amenities but everything was old, out-dated and everything just felt dirty. I found bugs and human hair in the bathroom (that wasn't ours) and was honestly worried about sleeping in the bed and the cleanliness (or lack of) of the sheets. There was very little space for the two of us and our luggage. If we had been staying for longer than 24hrs, we would have had essentially no space to walk as we each had two large checked bags and carry-on bags that literally took up all the available floor space if we didn't have them on the beds. I don't care how cheap it was, I will never put myself in that situation again. The room had a balcony and was quiet at night. We did not try the shower as we left as soon as we could once we got up the next morning. There was nowhere that we could find in the vicinity to grab breakfast before we left and there was no one behind the desk for us to ask for...

The room is rather large and in good condition||+ Beds are comfortable||+ Staff is very friendly and very helpful||+ Lines are good and towels are not over-washed to the point of becoming sandpaper||+ Free rides to restaurants that kickback.||+ Price is good.||+ Palau local beer is very good. The Stout is tasty!||+ Palau||+ Staff can get a rental car for $35/day and you can add insurance for $10/day. ||||+/- No elevator but only 4 floors and has a luggage elevator||+/- Like most places in Palau you should not drink the tap-water||+/- Satellite internet is $10 for 5 hours to use over 3 days. Turning off your computer does not stop the clock. Log out or pay. POP email doesn’t work well; use your webmail. ||+/- 3 channels of TV but I hope you didn’t go to Palau to watch the tube. ||||- In wall air conditioner is loud and just keeps the room at 72F on cloudy days||- Front area looks like and is a junk yard. ||- Mine and many rooms’ hair dryers do not work and cannot be easily replaced because they are hard wired and not plug-in. ||- You should not drink the tap-water and bottled water is $1 for a small bottle.||- Ants in the corner of the bathroom and tiny roach like beings that scoot into the bathroom floor drain. Staff was not interested in the suggestion that a spray was in order after I left. ||- Location. Arrive late Saturday and surprise: the nearest grocery is a 20 minute walk, no close restaurants open Sunday, hard or impossible to get a...

We ended up staying at West Plaza Coral Reef Hotel because Palasia was full and they had vacancies. You get the basic necessities here, a clean room, bed, shower. That's about it. They advertised ocean views, which is true, but our room overlooked a barbed-wire junk card full of cars and then the ocean. It is at the end of a road, and only one restaurant near-by with mediocre food, it is a bit of a hike or about at $5 cab ride up to the city and restaurants. Not sure I'd walk around the area alone at night. The room had a tv, but it never worked. The room had a safe, but it never worked. The room we rented was advertised as a "suite", it had a fridge and stove, no microwave, and no cooking ware, no silverware, not even a coffee pot, so not sure how much vacation travelers could do with this kitchenette. You need to request the room be cleaned, this was not a daily service. We had a flight that departed Palau at 2am, they schedule a shuttle that came by on time to go to the airport. The front desk staff was rude, and would not request payment when we checked in, but was very demanding that we come down that instant to pay before check-out, which was...