My wife and I stayed here in May 2019 for 4 days. The hotel is more of a bed and breakfast by North American standards which was even better given the location and theme of our trip. Overall, this hotel is a 9/10 and I would recommend everyone visiting Cusco stay here. ||Positives:|- 3min walk to the main square where the restaurants and shops are|- extremely accommodating staff. The Manager Manuel is extremely attentive and booked all our excursions before we arrived in the country. Prices were often cheaper then doing it yourself, not too mention the tours were private.|- WhatsApp account for the hotel. Use it to book and confirm details of your tours with the Manager. |- Complementary airport shuttle|- free daily custom breakfast (eggs, fruit, toast, coffee, juice). Even when we got up at 4am to leave for Machu Picchu they packed us a to-go bag|- large rooms with comfortable bed|- great views from their terrace. You can have breakfast there but it's too cold in May|- staff put hot water bottles in our bed during the day to ensure we are comfortable|- coca leaf tea||Negatives:|- honestly tough to find them.... as the o ly things that came to mind where poor toilet pressure and barking street dogs one night. Those are both very Peru so nothing the hotel can do. ||Verdict... do it and...
Read moreI cannot believe this place gets any good reviews. It was absolutely disgusting. We arrived late at night and only stayed that night because it was pouring rain outside but we could not wait to leave. It was one of the worst nights of sleep I’ve ever had. The room was small, damp, dark, and dingy and had an overpoweringly foul smell. The beds were hard and lumpy and the bedding had clearly not been changed as there were hairs and other signs of use. The blankets were smelly and had stains all over them and the room was cold. I never got used to the stench in the room and woke up all night smelling it. Breakfast was two plain rolls with butter, coffee, and juice. Although the staff was friendly enough, when my friend left her phone charger in the room they were unable to locate it when we went back the next day. I received an email the day after that saying that they had found the charger, but when we wasted a second trip back to pick it up, they could not find it again. We were the only guests staying there at the time. When we moved to a similarly priced but much nicer hotel, it was full...
Read more3 of us stayed in a triple for about 4 nights and then 1 night after arrival from the Salkantay Trek, and we all loved it this cute hotel! We each had our own bed, and the room/bathroom was clean upon arrival both times. The location was great (~12 minute walk from the main square), and it was easy to find places to eat nearby (there is also a grocery store around the corner). ||||There was more than enough room for 3 people to stay in one room, and the shower always had hot water. The courtyard was a very cute place to chill out in the morning. There is free breakfast every morning as well as hot water and coca tea at all hours. Most importantly, the staff was so nice and accommodating (i.e., they kept our bags while we were gone for 5 days free of charge, unlocked the hostel at 4 AM for us, booked taxis for us, let us borrow their phone when my friend's luggage was lost at the airport, and there was always someone at the front desk 24/7). ||||I would definitely stay here again if I...
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