Hostal Sambleño Cusco piero suite — Hotel in Distrito de Cusco

The tour company is called Quilla Imperio accociated with the hostal. We selected this tour company amongst so many in and around Cusco as we thought they were reliable and honest. Also we mistakenly thought it was Imperios which had excellent rating on Trip Advisor.||Breakfast and lunch was included in the tour as well as pick up and drop off at the hotel. They told us it would take 3 hours to destination with stop for breakfast. Then 2-1/2. to 3 hours up the mountain depending on capability and how attitude affect each individual. There was option of horse hire up the mountain. Then we would spend approximately 1 to 1-1/2 hours at the top of the mountain before descending down for lunch. ||We were supposed to depart at 4am and was asked to be ready in our hotel reception by 3:50am. They didn’t show up till 4:10am and we had to walk to the coach. Then the coach roam around for almost an hour picking people up before we got on our way. We didn’t get to our breakfast stop till 8:30am.||Breakfast was a joke! It was in an open make shift area in the freezing cold, see image. We didn’t have high expectations but stale bread and few pieces of fruit!||The guide spoke minimal English and we were herd to the top and down the mountain without any regard for our well being and how the attitude affected us. We did have trouser breathing and was of course to the hike up which was quite strenuous. ||We err all back at the coach before 1pm and didn’t depart till 2pm. They speed down the mountain not caring for our safety and there were many hair pun turns on a rocky and bumpy road. We didn’t arrive at the same destination we had breakfast at for lunch at 3:30pm. Lunch was okay but was like warm. We was so hungry at that point we would have ate anything!||They picked up 2 random travellers for USD50. As they have not washed for 10 days so smelt bad (like tramps). So we had to ensure the whole return ride with the smell. ||We arrive 6:30pm at Cusco and they dropped us 20 mins away from our hotel. We had to find our own way back. ||Don’t choose this...

Likes: Coca tea provided on table in court yard, how the courtyard looked. The location was convenient, only a 6-8 minute walk to the Plaza de armas. The only downside to the location was the stairs + high altitude.||||Dislikes: This was my second time in Cusco and I love hostels, but this did NOT meet any level of comfort. This place was also newly disguised as "Hospedaje En Barrio San Blas Cusco" on booking dot com and I fell for it. ||||The mattresses are unpleasant. They are stained and so are the clean sheets and pillows. I've never slept on such an uncomfortable mattress. I woke up with sore muscles from the mattress. I could feel all of the springs and the thinness of the mattress from years of wear and tear. It was also FREEZING in the room. I could see my own breath.||||While it's understandable that the concrete walls will remain cold during winter the room was cold but humid at the same time. The warm showers promised were NEVER warm, they were always cold even when the water heater was turned on. I waited an entire 45 minutes for the shower to spurt out warm water but it never did. There was no hospitality here. You can tell they don't care about your stay and they didn't even remember us coming in and out of the hostel. No reliable wifi and one time when I used the shared computer again, they told me they turned off the internet connection for it...

We arrived on the night bus from Puerto Maldonado. We were tired and just waking up, and so we were an easy mark for the bus station tout, who sent us off to this hostal. We stayed one night before moving. The beds weren't comfortable, but we've traveled all across Asia with backpacks, so that was tolerable because we've stayed in much worse (though not to our two kids, who were traveling newbies... they flat-out hated this place). The bathroom was so-so (and the door didn't really shut and so my daughter didn't like having to hear everybody do their business) but for us it would do. What was most annoying was the total lack of hot water. It mattered to us, because it was the Peruvian winter, but it didn't matter to the staff. They merely shrugged their shoulders and said they'd see what they could do the next day. On the upside, the staff was nice and they did move a wi-fi router close to our room, so our kids liked the wi-fi reception, but that was about it. The location is also good, right off Plaza San Blas -- the bohemian heart of Cusco. It was a short walk downhill to the Plaza de Armas. All-in-all, however, there are many, many better choices in Cusco, and even around Plaza San Blas, if that's where...