Pumas Cusco Hotel — Hotel in Distrito de Cusco

Susan and the entire staff offered a warm greeting and went out of their way to accommodate me and all of my luggage, helping me carry it to the top floor. I can recommend this hotel for the hospitality, breakfast and breakfast service with Maria, comfortable bed and bedding, hot water, location, friendly staff, and much more. I saw a previous review from years ago about restricted visitors, but Susan approved visitors warmly (2025) and told me there was no problem. This hotel is near the San Blas market, a clean gym, restaurants ( with healthy options), and not far from the collectivo vans to Urubamba, Pisac, etc., as well as the main square, Plaza de Armas. It is easy to get a taxi, the neighborhood is safe, and they all go out of their way to ensure you love your breakfast and you are satisfied with the...

This hotel is very disappointing. The room I got was not clean. There were hairs on the bed and in the shower. Also, I asked the day after to change the sheets, so it is not clear if they changed or not. The cleaner enters the room without knocking on the door. She doesn't empty the trash can. The cleanliness of the shower needs improvement, there is hair everywhere. 80 per person per night. there's hot water. The window is not sealed enough and you hear every noise from the outside, so you have to sleep with earplugs. I suggest not to waste your money in this hotel there are better ones. The breakfast is really poor. The coffee is cold, the bread is dry and cold, and they are doing you a favor by making...

I was there the end of July fro 5 days very bad Service Din'd clean the room just fix lil bit the breakfast is bad the cheese is dry from 2 or 3 days ago no heater available room smells bad when you close the windows I don't recommend to stay there last day a request taxi thru the front desk to go another hose I rent separately and cheaper the say 40 soles i check on uber was only 15 soles then find out the was connected commission for the people who made the call disgusting service will never...