Inka Hostel — Hotel in Lima Metropolitan Area

Very bad experience. First, they didn't have our reservations when we arrived. The rooms were old, the fridge didn't work, the towels were dirty, and the bathroom's were in bad condition. They didn't have breakfast for the weekend. ||||The worst experience came when he had to check out one day earlier than expected. Oscar, the receptionist, was extremely rude to us. He lied to us about being able to pay with credit card and made us pay with cash. When it came to the cash conversion rate, he had no idea what it was and tried to get us to pay more. He became angry and made us feel very unsafe and uncomfortable.||||On the other hand, the other lady that owns/works there was excellent and very kind and helpful. She apologized for Oscar's bad behavior.||||I don't like to write bad reviews, but I have to for this place because travelers need to be aware and this place needs a lot of changes. Until staff changes and renovations are made, I would not...

What is the worst thing that can happen to you while you are travelling? Going to the hotel that you booked more than 10 days in advance and discover that they lost your booking and they don't have any available room! They blamed a pc virus of this misunderstanding: come on, viruses don't cancel emails!!! Furthermore it was really late and we were extremely tired after travelling all day long. After showing to the receptionist the confirmation of our booking (written emails) she agreed that we were right and after some calls she manged to find a room for us in another hotel. The other hotel was terrible, the room much more expensive and really dirty. The people were asking us money for everything, including the deposit of luggage. At least she paid us the taxi to the other hotel. Worst experience ever! Avoid it if you are not willing...

The hotel is located in Larco street, in the heart of Miraflores district in Lima. Just a a couple steps away from Larcomar, wich is one of the most beautiful places to be in Lima. The hotel is small and the rooms need a little update. It has just the basic services. The internet "wi-fi" service that they offer doesn´t work at all, and don´t even think on using the hotel computer because it doesn´t get you anywhere. Overall, the rooms are ok, and if you consider the location and what you are paying for.......it is tottally worth it. I...