I recently stayed here twice, in November 2013, while traveling around Peru. My wife and I stayed here the first night we flew into Lima and the last night before we flew out. Our first stay was decent. We had a very dated room on the third or fourth floor. This stay would have gotten it three stars. One our last night however we were put in room 101 right behind the front desk. We had a 4:30am departure and wanted to get a few hours of sleep but ended up staying up most of the night due to the noise of the front office.
We approached them around 10:30pm and said we could hear nearly every conversation they were having through the walls and asked to be switched to another room. The staff told us they had no rooms available and that they could not help us. We brought one of them into the room and closed the door so he could verify how loud it was in the room and he said they will help us get another room or move us to another hotel. That did not happen. When we asked to speak to someone else the front desk phoned someone who told us the room was perfectly acceptable and that we should wait until all the guests checked in and it would quiet down. We asked to be moved and they said there were no rooms available, but also told us many guests hadn't checked in yet but we couldn't switch rooms.
Since we couldn't sleep through the noise I sat in the lobby and read. The staff sat on the steps outside our room and talked on their cell phone, yelled across the first floor to each other, and were obnoxious. The last guests came and majority of the noise started ending around 1:30am, and about 2:30am they locked the front door and started turning out lights. When we departed in the morning at 4:30am the same staff was there and didn't talk to us, nor did they offer any apology.
This is a mediocre hotel, old furniture, thin walls, no amenities, and that is fine if you are just getting sleep and using it as a jumping off point. However I can't recommend anyone stay here because you run the risk of staying in our room or another as bad. If you are coming off a long international flight or about to leave on one you won't be getting any rest. Mira Flores is a great neighborhood but please don't ruin your trip, stay...
Read moreWe are currently staying at this hotel. Our room is dirty, lots of dust in corners, long dark hairs on bed and floor and there is some serious mold in the shower. Our first morning the shower was cold and there was almost no water coming out. The hotel "fixed" it after 3 hours, now it is sometimes warm sometimes cold and seriously hardly any water coming out. Nothing is fixed. Impossible to wash our hair or even take a normal shower. Toilet paper empty. The wall outlets are broken. Breakfast is very simple, we grab ours in town. We really regret booking this hotel, especially because of...
Read moreGreat place to spend the night during your stay in Lima. It's located at Miraflores district which is a very quiet but vivid place at the same time. You have lots of restaurants nearby and the Kennedy Park. The service was excellent, staff was friendly and always eager to help and suggest places to visit. The room was clean and big and the breakfast was the best I tasted in Peru. They have a variety of juices, eggs and bread. Also, hot water runs easily unlike other hotels where you had to wait like 20...
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