Nestled in the vibrant city of Clark, the SM Mall Park Inn by Radisson is more than just a hotel—it's a personal haven that embraces you with warmth and luxury from the moment you arrive. This gem in Clark stands as a shining example of heartfelt hospitality, making every guest feel like they've come home.
From the first step into its inviting lobby, the hotel envelops you in a blend of modern elegance and Filipino charm. It's a space where contemporary design meets the rich tapestry of Filipino culture, creating an ambiance that's both sophisticated and comforting.
The rooms and suites at the Park Inn are a sanctuary of comfort and style. Each space is designed with a keen eye for detail, offering plush furnishings, top-notch amenities, and breathtaking views of Clark's dynamic landscape. It's more than just a place to rest; it's a space that invites you to relax, unwind, and truly be yourself.
Dining at the SM Mall Park Inn is a culinary delight that tickles the taste buds and warms the soul. Whether you're indulging in traditional Filipino dishes bursting with local flavors or savoring international cuisines crafted to perfection, every meal is a celebration of taste and togetherness.
But what truly sets this hotel apart is its people. A heartfelt shoutout to John J, Marj, Jen, Den Mer, Robe, Kianna, Dione, Kiko, Jessie and Sir Randy and all the dedicated bar staff who make every moment at the Park Inn memorable. Thank you Sir John in housekeeping. And also a special thanks to the interns, France and Chezka. Their genuine smiles, attentive service, and personalized touches create a sense of intimacy and connection that's rare to find. Please forgive me if I forgot to include anyone in that list of names who served me.
Their commitment to making each guest feel special is truly commendable. Whether it's a friendly chat over a drink at the bar or going the extra mile to ensure a memorable stay, their warmth and dedication are what make the Park Inn feel like a home away from home.
In conclusion, the SM Mall Park Inn by Radisson in Clark is a hidden gem that offers more than just luxurious accommodations—it offers a personal touch that leaves a lasting impression. For those seeking a heartfelt experience in Clark that goes beyond the ordinary, this exquisite hotel is the place to be. With its warm ambiance, exceptional service, and dedicated staff, it's no wonder guests keep coming...
Read moreWe are on our 3rd dat of our 6-night stay at this incredible hotel, and I'm still grinning from ear to ear! As a family of five with three kids, we were blown away by the exceptional customer service that made our staycation truly unforgettable. Located outside CDC, this gem of a hotel exceeded our expectations in every way. Despite its business hotel appearance, it's perfectly suited for families and groups.
From the moment we arrived, our kids were thrilled with the thoughtful welcome gifts – crayons, stickers, and coloring pads – that kept them engaged while we checked in. Our 1-bedroom suite was comfortable, and whenever we had a concern, the staff sprang into action, resolving issues promptly and proactively.
The real highlight of our stay, however, was the outstanding customer experience. The entire staff was friendly, accommodating, and went above and beyond to make our stay special. Rashley at the front desk was super attentive, while our cleaners, Ian and Jimmy, were meticulous in their cleaning and even crafted adorable towel dolls for my girls, leaving them squealing with delight!
Dining was a treat, too. Our server, Kiko, was an absolute delight, entertaining us with stories and insider tips on what to do around the hotel. What truly sets this hotel apart, though, is its commitment to ensuring our stay was nothing short of fantastic. We received courtesy calls from Sir Nelson of Housekeeping and Sir Mark Anthony on our first day, checking in on us and making sure everything was to our liking.
Special mention to all the staff who were very accommodating with all our requests: Carlo of housekeeping, Sir Michael, Rachel and Frances of frontdesk, Sir George of Hues Resto. They all maje our stay more comfy.
As we head into our remaining stay here, we're hopeful that this exceptional level of service will continue. I'm already looking forward to sharing more about our experiences with the friendly staff once we check out. If you're looking for a family-friendly hotel that's more than just a place to stay, look no further! This hotel's got it all – great service, fantastic amenities, and a location that's convenient to SM Clark. Highly...
Read moreI thought I had already written a review about this wonderful and charming hotel, but I just realized that no ...
So I decide to write it today ...
About a month ago we came here to find our new home, for work, we are forced to moving to Angeles City, the city is very welcoming, clean, spacious and with comfortable circulation with the vehicle… Coincidentally, in that same room, we also celebrated our anniversary. In the stars, there is no "incredible" or "unforgettable" rating category, but that is the rating and assessment that we want to give to this wonderful and welcoming hotel.
At first glance, it may seem like a more ordinary hotel, but that is far from reality ... Its rooms are clean, spacious and cozy, the bathrooms are modern, spacious and strong, and the water supply is at a good temperature. the room and the hotel in general have a very good air conditioning and what to say about the food, excellent.
But this is saying little, compared to the treatment and affection received from the staff, from the security agents, lobby staff, parking service driver, restaurant staff, housekeepers, etc ... Huge, perfect and welcoming people all of them. During our anniversary they left us notes and decorations of affection in the room (IT MADE US VERY HAPPY ..!) They also personalized a cake congratulating us on the anniversary (ALL A DETAIL .. !!!) and also during our stay of 3/4 days Each and every one of them welcomed us every day with a smile on their face ... Simply, AWESOME.
Now, we are here again, this time longer, we will be around 15 days, but we can already say and ratify, that everything I have commented previously, is totally true, again, they continue to treat us phenomenally .. !!
I hope there are more hotels like this around the world, and above all, I hope there are more hotels like this here, in the Philippines ..! A pleasure to have met you, we will return again and again and we will invite our relatives to stay here if...
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