I was alone and by myself for one night in Dumaguete for the UNIGAMES 2018. I decided to stay in this hotel where my friends were checked in. The price was affordable because it was booked on line via agoda.com. ||||My room was just on the second floor so the stairs was convenient for me. The hot water in the bathroom took quite a while to be at a comfortable temperature which was disappointing. The room offered the basic needs, like soap and towels but that's it.||||The tv was there to keep me entertained while having meals by myself and preparing for bed. ||||The parking was at the back of the hotel but i had to pass through a narrow driveway. Unfortunate for me, the only way to go back to the Main Street was to back up from the parking lot to the street. That was a difficult task for me, a lady driver. Oh well I survived it.||||The location was great, it was near the Main Street and outside were ATM machines, gas stations, convenient stores and tricycles if you didn't have a car with you in dumaguete. ||||The food was ok, not really great but enough for a hungry and tired traveler. No worries, during meal time, I met new friends from Manila and enjoyed getting to know them . ||||Will I recommend this hotel? Yes but not to those who have vehicles and have difficulty backing up till they reach the main...
Read moreI have been staying in this hotel twice every 2 years and this is the first time i experienced such service. during check in, i politely asked the female front desk staff for a late check out since i have a late flight. The staff agreed and informed me that beyond 3 pm, there will ba an additional charge. upon check out, it was to my surprise that they were asking me for an additional Php 400 pesos for the late check out. i explained that i was given late check out until 3 pm. The other 2 female staff were just looking at me with blank faces and they even made me wait for them to contact the staff that checked me in. Php 400 is a small amount but i am after the credibility and honesty. being a returning guest, i dont think i deserve such treatment. Showers are old and no bathroom mat present. they made me feel that i was lying. Before you book in this hotel, think again. they will change their statement and get money from...
Read moreVery practical choice with regards to easy access to Lee plaza, restaurants & city tours. Hotel price-Reasonable. We all enjoyed eating @ palwa restaurant-mostly breakfast time. 360 around the corner by palwa hotel is a good place to book your travel tours. You need to bring your own toiletries just so you know. Overall experience with staff @ palwa-excellent. They’re very attentive, hospitable & with beautiful smiles on their faces ready to help you anytime. They need to fix the lamp it goes on & off by itself I think loose connections. Maybe they also need to rearrange the bigger bed so that there’s a way you can get out on the other side quickly to use the bathroom. Also needed a small table to put your snacks or food. We stayed in a family room which I think needs an extra chair as well. Thanks to young man that helped us connect to WiFi & proper use of tv with 2tv controls. God bless you all @ Palwa hotel,...
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