Tarao Travelodge El Nido Palawan — Hotel in El Nido

Myself and my boyfriend booked through bookings.com to stay in taoro travel lodge for 4 nights. |We arrived and firstly the reception area is filthy, with cardboard used as back walls. So many people in reception trying to check in and no order at all. We had to wait for ages in the also very unpleasant dining area. When we were finally brought to our room it was disgusting. A small “cottage like room” with a bed and no space to move about at all. It smelled horrible like damp and he room felt extremely damp with no circulating air. The floor was horrific, looked like drops of paint or just the colour had worn away. The bathroom extremely old and unpleasant. This room looked nothing like it had done online. |It had said on our booking. “WiFi in all rooms and public areas”. When I asked for the WiFi code I was told they did not have WiFi even though it said it on all advertisements. The only place they had WiFi was across the road in reception and it never worked once. ||We left the room and went to complained to reception who told us to wait 30 minutes and they could change our room. After 30 minutes we were brought to another room which was definitely better than the first. Although there were so many mosquitoes around the room we decided to stay there as we had already paid through booking.com. |When I went to take a shower we realized the shower was not working. There was absolutely no water pressure, only tiny drops of cold water despite it being the hot tap. Again we asked for this to be fixed, they came and ‘fixed it’ although we still had the exact same problem. ||We stayed in this room for 4 nights. Not once was our room cleaned, no clean towels, it was raining heavily so the floors were covered in mud and we asked for our room to be cleaned twice and we were told it would be and it never was. We had to go out and ask reception for toilet paper because they never replenished. ||At the breakfast buffet there were flies and ants all around the food. Staff were extremely unhelpful in all of this. ||I would never tell anyone to stay in this unhygienic excuse for a hotel. It ruined our time in El Nido I don’t know how this is allowed to still be open as it meets no...

I really do think that staff makes a big difference with any hotel. Tarao is managed by Ipil Suites so all transactions happen there. Front desk staff at Ipil are very nice. They explain all necessary info. They let us shower in one of the rooms after we have checked out (for a reasonable fee).||||Staff at the restaurant are just as nice. We wanted to order veggies for dinner but we didn't find good choices on the menu so they offered an off-the-menu dish.||||The main reason I picked this hotel is because other reviewers made good comments about the breakfast. Very important if you're going on island hopping. I also wanted to avoid food poisoning, which is apparently not uncommon in El Nido (I've had it in El Nido before and it's the worst thing). I'm happy to report that I didn't get food poisoning, but we were also extra careful. We only drank bottled water.||||Anyway, the breakfast was better than any other breakfasts I had in other El Nido hotels. It's buffet style and although I found that the food choices weren't enough, I was able to stuff myself full for the island hopping.||||The only problem I had was the non-existent wifi. It only works at Ipil lobby. I can also see how sound insulation may be a problem as the rooms are made of wood, not concrete. But it wasn't a problem for me as I was dead tired when I checked in. Also, other guests and staff didn't really make noises outside. If you think this may be a problem, I suggest booking with Ipil Suites...

I spent 4 nights in this dump on Dec 27. Having never been to El Nido before, I booked this several months before arriving, after quite a lot of investigating places to stay in El Nido.||It is located on a small but busy little side street. In most places this would be great, but the walls of this place are made of nipa grass and have no noise blocking property at all. We could clearly hear other people staying there, talking and laughing in the small gathering area in the middle of this tiny property and motorbikes in the street. Could not get to sleep due to the noise.||Several BIG spiders were found in our 4 nights.||The beds and pillows were like sleeping on concrete.||The TV reception was incredibly poor and "snowy". The water pressure was very low, and I could pee harder. ||No Wi-Fi in the room.||The cost was extremely high for what was on offer even though it was the new year period. There are alot better and cheaper places to stay. ||Check other comments before...