PRISTINE HOTEL — Hotel in Manila

ChatGPT 4o mini

Log in

I recently stayed at Pristine Hotel, and while the overall experience was pleasant, I encountered an issue with the hotel's security that left a negative impression. Upon arrival, I asked if I could deposit my motorcycle helmet at the security desk for safekeeping, as it was inconvenient to carry around during my stay. To my surprise, the security staff informed me that they do not allow helmet deposits. When I inquired further, the response was dismissive and lacked any sense of courtesy.

It's understandable if there are policy reasons behind not offering this service, but the manner in which it was handled was unprofessional and not guest-friendly. A more considerate response or alternative solution would have gone a long way. It was disappointing to experience such a lack of hospitality, especially when small gestures like this can make a big difference for travelers. While the rest of my stay was fine, this interaction with the security staff left a sour note and is something the hotel should reconsider in terms of...

Pro: convenient location right across shopping malls. Good sized room and bathroom, staff are very helpful and accommodating. There's a Chinese restaurant and they are open until very late at night. You can also get a Chinese massage. Housekeeping cleaned up almost daily. Con: most customers smoke so it sometimes smells like cigarette smoke even in the room. The room could have used a deep cleaning as the floors looked clean but weren't in reality. The floor tiles design camouflaged dirt so well that if you walk around barefoot, your soles will look black in no time. (Good they provide room slippers) If you're sensitive to noise, the weekends will probably bother you as there's a KTV in the building and we could hear it in our room on the 8th floor. There were also construction sounds...

Don't get a room here there are... cock roaches in the room. The ..wifi don't work false advertising. The tv didn't work for 2 days the refrigerator is a cooler and it doesn't get cold the shower leaking....all over the floor around the toilet. The owners are chinese and they will not fix anything the...workers said they buy cleaning supplies with there own money. the hotel has a lobby on the first floor the rooms are on floor 7,8,and,9 floor. THE 2ND3456 are not the hotel rooms any more i repeat do not come here not worth the money they charge....there is loud music that will wake you from a sound sleep I had an embassy appointment and couldn't sleep all night because the music play all night long. I will never come here again. You will be very...