Kab+1 Hostel — Hotel in Lisbon

overall stay was good however there are some issues that could be improved.||||breakfast - tea, coffee, milk, cereal, toasts and jam - everything would be ok if it was enough for all people staying in the hostel, we needed to ask many to bring more toast bread/milk/jam many times as the lady would give only 5-10 slices for a bunch of people||||attitude - could have been nicer (specially a lady from the mornings)||||rooms - rooms were ok however staff did not respect people sleeping in their rooms i.e. they would open the doors and keep talking waking everyone up; also, they would not inform new people that rooms are to be kept quiet and other areas (corridors, two big lounge rooms) are for chatting; also, only two bathrooms for about 5 rooms (each with about min 4 ppl)||||English language - man from the evenings has quite poor English but it was not such a big problem; the main issue was that he would agree/nod/answer to everything you say suggesting he understands and later turns out he did not get anything e.g. we were asking him if he was gonna be at the reception around 8am so that we could check-out, have our breakfast (normally starts 8.30am) and ask him to help calling a taxi - turned out he was not at the reception at all, there was no...

We book there for four nights.|from the outside it is nice close to the center of the city, you can do most of everything walking distance The price is affordable, around 70€ for 4 nights including breakfast.|The downside, first the hostel is on the fourth floor without elevator then they say breakfast included but you don’t have anything (coffee which is solvable, a bit of tea and bread). You do you’re own dishes which is quite normal...|If your sensible to noise don’t go there! You have a nightclub on the ground floor and from 11 PM to 6 AM you have all the beats from the nightclub everything is shaking you couldn’t sleep!|The beds look nice but you sleep on horrible maltase, with some plastic on in. I understand that for hygienic measures they put something but the plastic is noisy and uncomfortable! |The cleaning of the bathroom doesn’t exist. they were two bathrooms with two toilets and two showers but only one shower works so you need to wait until you can find a spot and get a shower. To close the door it is a small lock but you can see the person showering inside... |People were nice which is the most important and another good thing is that you can come back late there is always someone opening the...

Bedbugs! Stay away! A friend and I stayed at this hostel and on the 2nd night we discovered bedbugs in our bed. We raised the issue with the staff and they told us it's not their fault, that the the whole city is infested and that the bedbugs were "brought in by the hippies". They promised to clean the entire room and our stuff during the day with a high temperature vapor machine. We were out late and upon returning to our room the bedbugs were everywhere (bed, pillows, walls, etc). We left as early as possible without getting any sleep and requested a refund for the night and the drycleaning expenses for our stuff. We were told they only had 15 EUR cash in the register to refund us and the rest will be sent to us by bank transfer if we sent an email with our info. I have since sent my bank details and multiple reminder emails that have never been answered and I never recieved a...