Hotel Douro — Hotel in Porto

A weekend stay to participate in a cycling event was my reason to stay at this hotel. A very late arrival meant a little fumble around to ignite the lights in my third floor room (the keyfob needs to be inserted of course!) and then sleep! Alas being located next to an electrical plant room meant it wasn't peaceful, fortunately I'd brought earplugs but really you shouldn't have to wear them in any decent hotel!? Given my schedule of events over the weekend I didn't bother asking to change rooms but in retrospect should have done. Only went for breakfast the once, it's basic and self service with so-so coffee alas but was better than nothing and perhaps it's best to go to a local cafe to fuel up for the day? Staff on duty were obliging and kept their distance unless required which was fine with me. The hotel is in a good location and save the 'electrical plant room noise intrusion' the rear facing rooms are otherwise relatively peaceful, just make sure you ask for a room at the furthest end of the corridor! This is a hotel which at one time would have been quite classy but alas lack of investment has seen its decline ||but for the money it serves its purpose and should be...

Cannot recommend this hotel. My family and I had such a bad experience here. Rooms were warm and stuffy and we couldn’t even open a window as there was no ability to open anything except the door. Secondly, the breakfast experience was terrible. The food was fine, but the kitchen worker was incredibly rude and unwelcoming to my family and me, yelling at us multiple times for trying to get breakfast early… then for mistakenly pouring water over the coffee drain dish, and then yet again for trying to get more food…at the BREAKFAST buffet. Everytime one of us stood up to grab something, the worker would come out of the kitchen, into the dining room, to watch us…incredibly unkind with poor customer service. Lastly when we tried to inform the front desk, the man just stared at us and did not say anything, he didn’t even acknowledge our complaint. I do not recommend this hotel and was highly disappointed by the lack of...

Cannot recommend this hotel. My family and I had such a bad experience here. Rooms were warm and stuffy and we couldn’t even open a window as there was no ability to open anything except the door. Secondly, the breakfast experience was terrible. The food was fine, but the kitchen worker was incredibly rude and unwelcoming to my family and me, yelling at us multiple times for trying to get breakfast early… then for mistakenly pouring water over the coffee drain dish, and then yet again for trying to get more food…at the BREAKFAST buffet. Everytime one of us stood up to grab something, the worker would come out of the kitchen, into the dining room, to watch us…incredibly unkind with poor customer service. Lastly when we tried to inform the front desk, the man just stared at us and did not say anything, he didn’t even acknowledge our complaint. I do not recommend this hotel and was highly disappointed by the lack of...