I went to the Helen Hotel for a week and I have to say, the experience was nothing short of amazing. From the moment I walked in, the staff was so helpful. I spoke no Russian and they truly went above and beyond to help. The room was quite large and very comfortable. The breakfast buffet was delicios. I ordered room service one night and dinner was fantastic.
Overall, I am so pleased with choosing this hotel. I will definitely be staying here again and recommend anyone to do the same.
Edit - I went back to St. Petersburg and stayed at the Helen Hotel again. I had gotten married and we were celebrating our honeymoon. The staff arrived a few minutes after we checked in with a bottle of champagne and fresh fruit. They didn't charge me anything for it! The staff makes sure that, when you stay there, you feel at home. This is the only hotel I...
Read moreLocated right in the heart of the city, close to significant landmarks. A lot of dining options in close proximity. The room was very spacious and had everything one might need. The bed was super comfy. I particularly loved big beautiful windows overlooking the quiet yard with a Christmas tree in it. So cozy and peaceful. There were nice toiletries in the bathroom. The mini bar had a lot of drink and snack options. The breakfast was nice, but could use just a little more variety. The staff, particularly Etery and Andrey, the bell boy,(I hope I got the name right) were extremely helpful and friendly. I was allowed to check in 2 hours prior to the check-in time. All in all, a great stay. The hotel is lovely, I highly recommend it if you are traveling to Saint Petersburg. I liked...
Read moreLocated right in the heart of the city, close to significant landmarks. A lot of dining options in close proximity. The room was very spacious and had everything one might need. The bed was super comfy. I particularly loved big beautiful windows overlooking the quiet yard with a Christmas tree in it. So cozy and peaceful. There were nice toiletries in the bathroom. The mini bar had a lot of drink and snack options. The breakfast was nice, but could use just a little more variety. The staff, particularly Etery and Andrey, the bell boy,(I hope I got the name right) were extremely helpful and friendly. I was allowed to check in 2 hours prior to the check-in time. All in all, a great stay. The hotel is lovely, I highly recommend it if you are traveling to Saint Petersburg. I liked...
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