Hotel Meksiko — Hotel in Upravna Enota Ljubljana

Meksiko Hotel is a very reasonably priced hotel, within close proximity of the main train station (approximately 700 metres, or 15 minutes on foot).||There is a hospital emergency department right adjacent to the hotel, but despite this, my sleeps were restful and I didn't hear the sounds of ambulances at night. There is a very large supermarket called Hofer right next door, on the same street, as well as a Lidl supermarket across from the main train station. I used both to stock up on provisions in preparation for day trips and train journeys.||The hotel is within walking distance to the Old Town, and all of the main attractions. On foot, I was able to walk to the Old Town in about 15 minutes. Ljubljana is small, so you can see all of the main sights in one afternoon, including the castle! Highly recommend a day trip to Lake Bled, as for me it was the highlight of Slovenia. Easy 40 minute trip by train!||I booked a single room, it was small, but it fine for a solo traveller with a small backpack! Amenities weren't in surplus, but the room came with what I needed - bar soap, a towel, a floor mat, a mini fridge, a tv with news and movie channels (handful in English), a comfortable bed, a hot shower with good water pressure, in shower dispenser with shower gel (but no shampoo, which I found odd!). Bottled water wasn't provided, but would have been appreciated - I filled up my water bottles at the breakfast dispenser in the mornings! The room also had working A/C and wifi, although the wifi was very weak and cut out frequently in my room. For these reasons, I’ve given a lower score on hotel facilities. The professionalism and courtesy of staff made up for some of the hotel deficiencies.||Breakfast exceeded my expectations. For a budget hotel, the breakfast spread was excellent. On offer were scrambled eggs, boiled eggs, hot sausages, fresh cut vegetables, fresh whole fruits for take away, cold cut meats and cheeses, an assortment of cold cereals, yogurt, milk, an assortment of pastries and fresh bread with jams, butter etc. The hotel had an automatic coffee dispenser which made coffee according to your preferences - black, cappuccino, latte, hot milk, etc. There was an assortment of teas as well. They likewise had an automatic dispenser for juices and water (orange and apple I believe). Breakfast was always stocked in large part because of attentive staff constantly checking on the breakfast availability. ||The hotel has locked luggage storage in the basement where you can leave your backpack/suitcase for the day (up until 9pm, when reception closes).||Overall, a great stay. Location was ideal, and the hotel offered good amenities for the price. My only complaint would be that housekeeping opened my door while I was in the room in the morning with the "do not disturb" sign on. Minor annoyance, and the cleaner quickly realized her mistake and closed the door when she realized I was in the room. I don't believe it to be intentional, and chalk it up...

The position is reasonable good, well connected to the city center by bike sharing. There is a number of issues, though, that make this place unacceptable. the rooms facing the hospital are noisy, also at night the facility is visible not taken care of: missing bulbs around, shower cabin that leaks and floods the bathroom, electric sockets without proper cover the staff is unprepared and unorganized, the principal is very unprofessional. We arrived after reception calling time so we found the key ready in a dedicated box with the request to check-in the morning after. We noticed immediately that the room was dirty, floor dusty, and there was still trash from the previous guest. Only the beds were done. On the very next morning we mentioned this to the reception at check-in and asked for an extra cleaning, since it had not been performed before we entered the room. He said the cleaning staff would of course pass by during the day. Surprisingly, we found the room undone when we came back, meaning it had not been cleaned at all, for the second day in a row, even despite our request. I went straight to the reception and asked for immediate cleaning. The receptionist, a girl this time, said the cleaning staff had already left 5 hours earlier and there was nothing she could do, but she would call the principal, who was the receptionist I talked to in the morning. I would be at the reception the day after, when we should check out. The last day, the cleaning staff endured our room at 8:30, while we were naked, even if the room was locked from the inside. When we checked out, the receptionist (same girl as previous night) reported the the principal neglected our request from previous day, just as if this was an excuse for not cleaning our room for two days is in a row. I mentioned, this is really an embarrassing way of working for a hotel, never experienced before. I had already been in this hotel last year, but I will never repeat this...

-the room was dirty from the beginning. There was trash from previous people on the floor -the shower cabin was not properly sealed and leaked on the floor, making the bathroom unusable for hours -there was dust and dirt on the floor, we couldn’t walk without shoes -we arrived after reception closing time so we found the key ready and we’re asked to check-in the next morning. As soon as we entered the room we realised it had not been cleaned: the floor was dusty and trash from previous guests. Only the beds were done. There was nothing we could do due to the time so we asked for an extra cleaning of the room as soon as we checked in the day after. We were assured that the cleaning staff would pass by during the day to clean the room. In the evening when we came back the room had not been cleaned at all. No one came during the day to clean, so we asked a second time to clean but the cleaning staff had already left. The receptionist told us that the manager denied we asked for an extra cleaning. We asked to talk to the manager again but he didn’t show up. Very unprofessional. The fact the the owner denied our request is actually a dumb and irritating reply on so many levels: first of all, cleaning were due anyway, even if we had not asked for extra care, but the room was left undone even during our stay. Second, he was implying that we were lying. Third it was himself to give us guarantee that cleaning staff would pass, with other guests witnessing his statement, so he can actually be proven lying. -on the last day, the cleaning staff entered the room while we were naked, even if the room was locked from the inside, and with this they passed all the limits of acceptance -bulbs were missing in the bedside table lamps so we...