Mapoula PR — Hotel in Santiago de Compostela

My time here started out really wonderful. However, I realized shortly that my fridge didn’t work. I asked for a replacement. They were quick to replace it the following day. Unfortunately, the replacement didn’t work either. So I had to ask for another replacement. They fixed that, and I finally had a working refrigerator.

What really bothered me was that the last night I was there, I was rudely interrupted at 9 PM. I was blamed for a water leak on the floor below me. The gentleman who blamed me was not nice at all. I tried to explain that I had recently seen some water backing up from the shower, and maybe that was it. He completely ignored me and blew me off, again, claiming this was my fault, and likely because I was female. The issue was unable to be solved- again, because it was NOT my fault. I was unable to show that evening or the following morning.

When I checked out, I was provided no discount or compensation for this destruction and rude behavior. Not even a free breakfast (breakfast is not included). I reached out via email, and asked about the discount. Was completely blown off. Overall, truly...

Not sure if this a hotel or a hostel, because it is a a large apartment on top floor of a building, but the rooms are certainly lovely, beautifully decorated and well appointed with double-glazing, very good linen and very nice shower-room.||||Having read the other reviews we were however very disappointed with the breakfast. We arrived at about 9 - which is not late - and the buffet was definitely half empty and was not replenished. There was only 1 egg (we were 2), 1 (very low quality croissant), not great choice of bread, the breakfast room was very noisy and the waitress hovered around talking non-stop but unfortunately not replenishing the buffet.||||Would have given a higher rating were it not for the...

Not sure if this a hotel or a hostel, because it is a a large apartment on top floor of a building, but the rooms are certainly lovely, beautifully decorated and well appointed with double-glazing, very good linen and very nice shower-room.||||Having read the other reviews we were however very disappointed with the breakfast. We arrived at about 9 - which is not late - and the buffet was definitely half empty and was not replenished. There was only 1 egg (we were 2), 1 (very low quality croissant), not great choice of bread, the breakfast room was very noisy and the waitress hovered around talking non-stop but unfortunately not replenishing the buffet.||||Would have given a higher rating were it not for the...